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28 days old

IT Support Specialist Portland, OR

Kelly Services
Portland, OR 97240
**IT Support Specialist Portland, OR**


**Contract to Hire (Onsite)**


**Essential Job Results:**


+ Maintain organizational computer systems, desktops, and peripherals for our Corporate Office, Distribution Centers and Member Branch employees.

+ Install, diagnose, repair, maintain, and upgrade all IT hardware and equipment while ensuring optimal laptop/workstation performance

+ Effectively manage, and prioritize, multiple projects simultaneously while still maintaining high level of accuracy and customer service

+ Respond and communicate to all calls for technical support through phone, Teams, Jira Service Desk, or in person.

+ Document and organize procedures in Confluence for troubleshooting steps performed

+ Organize, tag, and catalog all digital assets & equipment

+ Install and maintain a variety of hardware and software (laptops, phone, monitors, peripherals, etc.)

+ Diagnose and troubleshoot technical problems.

+ Identify priority issues and ensure that they are handled first.

+ Assist in organizing, tagging, and cataloging digital assets.

+ Follow all company standards, policies, and procedures as currently documented.

+ Follows up on assigned tickets in timely manner.

+ Document troubleshooting steps performed within each service request.

+ Effectively manage multiple projects simultaneously while still maintaining high level of customer service.


Qualifications:


+ Excellent customer service and communication skills

+ 3+ years of demonstrated IT Helpdesk experience

+ Professional work ethic

+ Motivated self-starter who desires to work with similar

+ Advanced knowledge of Windows 10, including user profiles

+ Familiarity with Windows server 2012 - 2019

+ Experience managing Office 365 and Exchange

+ Experience with Active Directory Management including Group Policy and User/Computer provisioning.

+ Virtual environment experience, preferably VMware

+ Citrix client experience

+ Strong troubleshooting capabilities

+ Ability to organize, prioritize and solve multiple issues simultaneously in a timely and efficient manner.


If you are interested in this role, then please feel free to reach out directly to: **vidhi.kundalia@kellyit.com** or 720-201-3798


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-30 Expires: 2021-09-30

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IT Support Specialist Portland, OR

Kelly Services
Portland, OR 97240

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