1+ months

Executive IT Support Technician

Kelly Services
Midland, MI 48670
Kelly Services is pleased to be supporting our industry leading Petro Chemical client in their requirement for an **_IT Support Technician_** to support team in **_Midland, MI_** . Client satisfaction is the number one goal of this position. This role provides technical face to face support and potentially physical on-site support for IT and AV related questions and issues as well as white glove meeting support. Professional appearance and behavior is also a requirement in providing top notch service. The ability to multitask with attention to detail is crucial. This position is for a person that is a self-starter, who can work well within a group or individually in a corporate environment. Discretion is key, as the individual may be exposed to confidential information.

**Essential Duties & Responsibilities:**

+ Provide Information Technology and Audio-Visual assistance to the Executives, Senior Leaders, and Board of Directors.

+ Support presentations and equipment for senior leadership meetings and events at Midland headquarters and remote sites.

+ Maintain Audio Visual equipment for Midland based executive spaces and manage the lifecycle of the equipment.

+ Manage AV/IT for Chemistry Club and support meetings onsite

+ Coordinate with H Hotel IT team on clients needs and requirements

+ Coordinate with other technology teams, Collaboration Services, Network Services, and Mobile Services to ensure all required services are available when required.

+ Troubleshoot and resolve technical issues with workstations, mobile devices, printers, and IT resources.

+ Support Executive events around the world and work with various venders (Investor Relations, Leadership Summit, Strategy Week, Board Meetings, etc.)

+ Excellent customer service skills are a must with ability and eagerness to learn about new technology and teach others.

+ 3-5 years of presentation and meeting technology expertise

+ Competent in computer software and hardware troubleshooting

+ Basic networking concepts

+ Mobile device troubleshooting and management.

+ Ability to coordinate external suppliers to achieve successful projects

+ Ability to work with all levels of organization from operators to CEO

+ Strong level of capability in Audio/Visual technologies

+ Flexibility to support users 24/7 as issues occur

+ Experience in Audio Visual control systems

+ Experience with Microsoft Office O365

+ Ability to evaluate, develop strategy and implement technology plans


+ A Bachelor's degree in Communications, Information Technology Management or Broadcasting is preferred

+ A+, Network+, Security+ or other base-level IT certifications

+ This position requires a candidate with the ability to make decisions to support the changing needs of executive leadership.

+ They need to adapt and execute a quick recovery from direction change and technology failures.


**Why Kelly** **** **?**

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-30 Expires: 2022-07-28

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Executive IT Support Technician

Kelly Services
Midland, MI 48670

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