17 days old

IT Support Technician - Tier II

Kelly Services
Westlake Village, CA 91361
**IT Support Technician - Thousand Oaks, CA**

**Contract for Hire - $31.50-33.50/hr**

Job Responsibilities:

+ Provide 2nd level technical support to internal end-users within production and administrative offices.

+ Assist Head of Production IT in monitoring production services like, Production Order Flow, services, infrastructure, etc.

+ Respond and resolve incidents and changes according to SLAs.

+ Facilitate remote installation process.

+ Manage Active Directory, create users, computers, apply policies etc.

+ Prepare replacement/backup hardware for production, where applicable (e.g. Regular PCs milling machine

Skilled Required:

+ Excellent troubleshooting & problem management

+ Ability to package software

+ Ability to multitask and work in a fast-paced technical environment

+ Excellent communication skills (written and verbal)

+ Good judgment, problem-solving, and decision-making skills.

+ Flexible and adaptable to changes in business demands.

+ Must exhibit a passion for excellence with strong integrity.

+ Ability to build & manage strong working relationships with customers and peers.

+ Must maintain confidentiality and professionalism.

Required Education/Experience:

+ Minimum HS Diploma with 5+ years of relative experience OR

+ Associates degree or Technical school certification with either

+ 2 years' experience in Tier 2 IT support OR

+ 3 years' experience in Help Desk/Tier 1 support

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2021-08-30 Expires: 2021-09-30

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IT Support Technician - Tier II

Kelly Services
Westlake Village, CA 91361

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