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19 days old

IT Technical Analyst

Kelly Services
Minden, NV 89423
Kelly IT Services is currently sourcing candidates to help fill IT Technical Analyst with our client in Minden, Nevada.



***Must be legally authorized to work in the U.S. for any employer without sponsorship.



You can email your resume directly to Nikita Sakaria - Nikita.sakaria@kellyservices.com



Title: IT Technical Analyst



Duration: 2020-09-21 to 2020-12-20



Location: Minden Nevada USA 89423 (On-Site)



Client Services Analyst with extensive skills in deskside, phone & instant messaging support for IT technical troubleshooting in a Windows based environment and great customer service skills



Provide front line technical assistance to internal client's Employees for all IT related issues. Responsible for assisting users deskside, calls/chats and emails and documenting work instructions and solutions provided to the user. Great customer service skills required and the ability to multi-task in a fast paced environment.



EDUCATION/EXPERIENCE/TRAINING: Bachelor's Degree in an IT related field or equivalent experience. 4+ years minimum experience.



SKILLS/KNOWLEDGE: Knowledge of business processes and IT industry trends and developments. Demonstrated technical competence within area of expertise. Advanced analytical and problem solving skills. Excellent communications and customer service skills. Knowledge of Exchange/Outlook, Active Directory (AD), Live Communication Server (LCS) and Windows Server. Skilled in the support of Microsoft Office Suite and Operating Systems.



DUTIES/RESPONSIBILITIES: Under general supervision, responds to and diagnoses moderately complex problems for enterprise-managed applications and systems and/or hardware, software, and network problems. Interacts with vendors and other functional teams in order to restore services and correct core problems. Handles and tracks routine incidents and problems escalated by the solutions center and provides resolutions. Configures and deploys hardware in accordance with agreed upon SLAs. Handles special project as needed.



Thank you!




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-10-02 Expires: 2020-11-02

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IT Technical Analyst

Kelly Services
Minden, NV 89423

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