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27 days old

IT Technical Support- (3rd shift) - Bloomington, IN

Kelly Services
Bloomington, IN 47407
**Kelly IT** is hiring an **IT Field Service Technician** **for** a contract position for **06 months** .


_Please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached._


**Job Title: IT Field Service Technician (IT Technical Support)**


**Location: Bloomington, IN, 47403 - working on-site**


**Type: ONLY W2 contract**


**Length: 6 months or longer**


**Pay Rate: $23 per hour**


**3rd shift (11pm-7:30am) (Sunday Thursday)**


**Notes from hiring manager:**


+ 2nd level IT technical support; Excellent customer services skills are required for this role since it requires significant interaction with internal clients.

+ Contractor will support internal Catalent users (all levels) on various IT issues.

+ 3+ years of IT technical support experience is preferred/troubleshooting software & hardware issues. Position requires a strong bias towards service, quality, and customer satisfaction.


**Key Competencies**


+ Must have excellent understanding of personal computers, peripherals & associated accessories. Solid understanding of personal computing applications (MS-Office, Visio, Outlook, etc.).

+ Excellent working knowledge of networks and server infrastructure.

+ Good working knowledge of business applications.


**Key Responsibilities**


+ Understands basic user technology issues and provides solutions based upon basic proven methods.

+ Researches, evaluates, and provides technical solutions to address defined business requirements. Identifies alternatives and present recommendations that meet user needs and comply with established standards.

+ Interacts with clients to process basic service requests or resolve basic technical problems.

+ Replaces and rebuilds hardware components as needed.

+ Installs/removes/configures basic software applications.


**Requirements**


+ Associates degree in Computer Science or related discipline. Equivalent work experience will be considered.

+ Microsoft Certified Professional (MCP) or Microsoft Certified Systems Engineer (MCSE) certification is desired.

+ Minimum of 4 years relevant direct technical support experience.

+ Work experience within a pharmaceutical manufacturing and/or laboratory environment is preferred but not required.

+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

+ Ability to speak English preferred.

+ Service oriented attitude (flexible, personable, approachable)


**Soma Patanaik**

**IT Recruiter**

_Email:_ _somp767@kellyservices.com_

**Work** (630) 270 7630

**Web** kellyservices.com


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-26 Expires: 2021-04-26

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IT Technical Support- (3rd shift) - Bloomington, IN

Kelly Services
Bloomington, IN 47407

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