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13 days old

IT Technical Support Specialist

Kelly Services
Buffalo Grove, IL 60089
**IT Technical Support Specialist, Buffalo Grove, IL**


Kelly Services is currently seeking 2 IT Technical Support Specialists to work for one of our top clients in Buffalo Grove, IL. This will be a hybrid role; however most work will be done onsite with occasional work from home allowed.


These are open ended contracts that include full benefits.


In this role you will provide first class on-site and remote 1st level support up to 2nd level support to our associates. Pay is up to $28/hr.


**Responsibilities**


+ Workplace device management

+ Creation of device configurations and acquiring offers from specified suppliers

+ IT Management incl. administration of the desktop management system, documentation in the ticket system, support, and enforcement of global IT standards

+ Hard- /Software-Support and installation

+ Partner with Dell and be familiar with reading troubleshooting codes

+ Timely installation, commissioning, and maintenance of PC systems

+ Training employees in relevant Software Products to ensure an efficient usage of these tools

+ Mobil Device Management

+ Other duties as requested

+ Troubleshooting Windows 10 and 11

+ SCCM

+ Active Directory


**Qualifications**


+ High School Degree

+ Professional experience of 2+ years with IT environment in a similar technical support role with direct customer contact

+ High customer orientation and sense of urgency

+ Structured and independent way of working with high problem-solving skills

+ Stress-resistance, flexibility, and multi-tasking

+ Good communication skills

+ Fluent in English, other languages are an advantage


**_Apply Today!_**


_*Available for purchase and administered by a designated third-party vendor._


luent in English, other languages are an advantage


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **Technology?**


Looking to put your tech expertise to work on todays most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, youll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the worlds most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, make an impact, and grow your tech career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-23 Expires: 2022-10-24

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IT Technical Support Specialist

Kelly Services
Buffalo Grove, IL 60089

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