8 days old

IT Technical Writer

Kelly Services
Allen, TX 75013
  • Jobs Rated
**IT Technical Writer must be local to Allen TEXAS area.**

Kelly Services is seeking an IT Technical Writer you will be updating, archiving and creating Knowledge Base content for new and existing WatchGuard products. The products you will support include two major device lines, In-car Video Systems: DV1, 4RE, and M500, and body worn cameras VISTA, V300, & V700, plus any new products that are in development. Product deliverables: How to, user guides, FAQ, user documentation, and repair knowledge base articles.

Type: Contract W2

**Job Responsibilities** :

-Planning, writing, and publishing multiple types of documentation deliverables for any type of hardware or software product release from kick-off to market launch and ongoing maintenance, as either the sole responsible writer, or as the senior member of a team of writers.

-Producing the best in class user-facing documentation and continuously driving and executing on improvements in user experience through cross-functional collaboration and leading by influence.

-Analyzing processes and tools used by the team, and taking action, through building consensus within the team, to ensure their continuing effectiveness in delivering to and aligning with the organizations business objectives.

-Sponsoring, proposing, and championing creative solutions that impact the documentation team, and have cross-functional dependencies, by developing and presenting business cases to executive management and/or other teams for buy-in and/or approval.

-Track and hit KB monthly Targets.

-Create video content that may be included KB articles

**Required Job Qualifications:**

-Minimum 2 years related experience, preferably with a relevant certificate or post-secondary degree is preferable, but not required, depending on experience.

-A keen interest in defining the user experience between a combination of integrated software and hardware products.

-Able to write for a range of user audience.

-Flexible to meet changing priorities in a fast-paced work environment.

-Able to juggle multiple on-going projects.

Apply Today!


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **Technology?**

Looking to put your tech expertise to work on todays most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, youll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the worlds most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, make an impact, and grow your tech career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Jobs Rated Reports for Technical Writer

Posted: 2022-09-19 Expires: 2022-10-20

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IT Technical Writer

Kelly Services
Allen, TX 75013

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Technical Writer
43rd2019 - Technical Writer
Overall Rating: 43/199
Median Salary: $71,815

Work Environment
Very Good
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