CenterWatch

6 days old

IT Trainer

Kelly Services
Harlingen, TX 78553
**Position: IT Trainer**



**Position Type: Contract (6 Months)**



**Position Location: Harlingen, TX**



**Position** **Details: Provide software training and support as well as data entry for Data Operations Team . Provide staff with support by phone, web meeting, or in person. Facilitate training on various technologies such as LegalServer, Google Suite, etc. Work closely with other staff to ensure the success of technology initiatives.?**



**Responsibilities:**




+ **Develop training sessions on various technologies such as LegalServer, Google Suite, etc.**

+ **Train new employees on the proper use of hardware and software**

+ **Perform regular organization-wide training on information security**

+ **Evaluate the effectiveness of each training session**

+ **Maintain updated records of training curriculum and materials**

+ **Review company policies on computer use and cybersecurity**

+ **Designing technical manuals using simple language**

+ **Conduct training classes for staff on various technologies such as LegalServer, Google Suite, etc.**

+ **Respond to staff inquiries related to software issues, received via multiple channels**

+ **Provide troubleshooting and diagnostics on incident requests and make recommendations for appropriate solutions to questions or, when necessary, escalate issues to a more experienced technician**

+ **Provide data entry support to the Data Operations team and other departments on an as-needed basis**

+ **Manage staff accounts in LegalServer**





**Requirements:**




+ **Possession of an Associate degree from an accredited college or university in computer science, information systems, or related field (or equivalent experience)**

+ **Be able to apply educational methods to engage trainees**

+ **Excellent communication skills with the ability to explain technical terms plainly**

+ **Present in various formats such as video recording, one-on-one, and group settings**

+ **Able to work with multiple stakeholders to gather requirements for training**

+ **A demonstrated excellence in customer service**

+ **Tactful and decisive interpersonal skills**

+ **Strong verbal and written communication skills**

+ **Great at organizing and prioritizing of tasks**



**Preferred:**




+ **Possession of a Bachelor degree from an accredited college or university in computer science, information systems, or related field (or equivalent experience)**

+ **CompTIA Certified Technical Trainer (CTT+)**




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-08 Expires: 2019-12-09

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

IT Trainer

Kelly Services
Harlingen, TX 78553

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast