22 days old

Kelly Education Account Manager

Kelly Services
Wetumpka, AL 36092
The Kelly Education (KE) Onsite Account Manager is instrumental in the overall success with Kelly Education Clients. This position will serve as the primary point of contact for the client as it pertains to the overall client relationship and service delivery, and may have one or more direct reports. He/she will serve as a business partner to the client by acting as an extension of the client's HR department, developing, and maintaining relationships with the client and temporary employees, identifying process improvements, and by ensuring consistent service levels. This individual will serve as the escalation point for service issues and is responsible for proactive problem resolution. Operational responsibilities include, but are not limited to, monitoring and reporting on contract compliance, business development, sharing industry and best practice knowledge, candidate selection, generic training, and engagement. This individual is ultimately accountable for the overall level of service delivery, growth, and profitability for the client location he/she supports. The success of this individual will be highly impacted by their ability to communicate effectively, establish strong working relationships with the client, and the development of effective partnerships with the relevant KES functions.

**Essential Functions**

Business Development

Maintains thorough understanding and knowledge of current hiring practices and staffing industry trends

Develops and maintains relationships with local recruiting sources

Must have complete knowledge of contractual agreements to ensure 100% compliance Ensures all order activity is accurately documented in absent management system

Analyzes monthly financial statements and implements strategies to increase profitability Determines client reporting requirements and documents information appropriately

Creates, analyzes, and reviews reports and statistics, taking action when necessary.

Manages the temporary workforce including, but not limited to, turnover, coaching, counseling, terminations, co-employment, sexual harassment investigations, taking action as appropriate

Works with HR and Security to make determination about the employment status of temporary workers

Provides end-user technical support on programs that assist in the client order process

Provides additional administrative support as necessary to ensure internal and external client satisfaction


Education: High School Diploma or equivalent,

Marketing or related field relevant experience Years of Experience: 4-5 years education, teaching, recruiting, staffing or vendor management experience

Type of Experience: Demonstrated experience in skill marketing, screening, hiring, orientating, training, assigning and managing temporary employeesMust be able to function in complex/matrix environments

Understands Kelly products/solutions and how to leverage resources to grow the business and generate incomeStrong leadership, problem solving and decision-making skills required+ Must have proficient computer skills including Word, Excel and PowerPoint

What's in it for you? Kelly takes pride in supporting the whole person, their family and their future. We understand that in order to thrive, we have to build lasting relationships and provide our employees with endless possibilities for growth. At the end of the day, we know that work is more than making a living - it's about making a life.

**Additional Benefits:**

Healthcare - Medical, Dental, Vision401(k) Match

Paid Time Off Vacation Purchase Program

Tuition Reimbursement

PerkSpot - Personal Online Discount Program

Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We're always thinking about what's next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our out sourcing and consulting practice. Kelly Services is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law

**Why Kelly** **** **?**

Looking for meaningful work that enriches the lives of students in your community? At Kelly Education, we connect passionate people with great jobs in local schools. Whether youre looking to work a few days a week or every day, want to work in a classroom or a non-instructional rolewell connect you with flexible work you can feel good about. Even if youre new to the education field, our thorough training and orientation will prepare you to be successful.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (


Posted: 2021-09-03 Expires: 2021-10-04

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Kelly Education Account Manager

Kelly Services
Wetumpka, AL 36092

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