17 days old

Kelly Services - Collections Representatives Needed - Brook Park, OH - $14/HR

Kelly Services
Brook Park, OH 44142
Kelly Services is looking for Collections Representatives for one of their clients in Brook Park, OH for a possible temp to hire opportunity.

Pay rate: $14/hr plus bonus potential

Training lasts for 4 weeks, first two weeks on a 8-4:30pm schedule then the second two weeks 10:30-7 PM

Position Summary:

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will be responsible for maintaining a balance between trustful relationships, and ensuring timely payments.


This position is responsible for the collection of 30-90 day delinquent accounts via an automated dialer as well as answering inbound calls from customers.

Places outbound collection calls & receives inbounds calls.

Negotiates payment and repayment arrangements.

Handles inbound customer calls on past due balances.

Initiates account corrections/updates/adjustments when necessary.


One year of experience in a heavy customer contact environment - preferably in collections or customer service.

Proven experience as a Collection Specialist/Representative or similar role

Knowledge of billing procedures and collection techniques (e.g. skip tracing)

Familiarity with laws related to debt collection (e.g. FDCPA)

Working knowledge of MS Office and databases

Comfortable working with targets

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-08 Expires: 2021-03-11

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Kelly Services - Collections Representatives Needed - Brook Park, OH - $14/HR

Kelly Services
Brook Park, OH 44142

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