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Kelly Services is looking for an entry level customer service representative!

Kelly Services

Woburn, MA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Kelly Services is looking for an entry level customer service representative!

Jobid US3215KD_24984746

Location: Woburn, MA, 01888, USA

Description **Job Description**

The Customer Service Representative-s primary responsibility is to support our customers by responding to inquiries on rental equipment, as well as sales of our products and services. These efforts result in the growth of the office. In addition, this role will support our operations and outside sales team, as well as other offices and departments.

Duties and responsibilities include:

-Intake customer inquiries for equipment rental, order status, and general questions

-Develop and issue quotes for our products and services

Follow up on quotes, record in database the outcome

-Review customer orders to confirm that equipment, accessories, consumables, quantities, price and any special contract instructions are understood

-Assist in branch sales and marketing efforts through outgoing phone calls and emails

-Communicate customer Order Confirmations and following up upon delivery

-Update database with details and Call-Off information

-Assist in scheduling delivery and pick-up of orders

-Help provide solutions when customers have issues

-Maintaining contract files and customer correspondence

-Record & investigate customer inquiries

-Promote a positive Health and Safety attitude / workplace

-Have a basic understanding of our equipment and how it-s used

-Assist in locating equipment and shipping logistics

-Other duties as assigned

For immediate consideration, please email all resumes to and call 781-229-2042

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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