Keep the discussion going--join our JobWatch Group on LinkedIn!

Sign In
 [New User? Sign Up]
Mobile Version

Kelly Services is seeking a Customer Service Representative in Billerica, MA!

Kelly Services

Billerica, MA
Job Code:
  • Customer Service
Kelly Services
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Job Title Kelly Services is seeking a Customer Service Representative in Billerica, MA!

Jobid US3215KD_24709352

Location: Billerica, MA, 01822, USA

Description **Job Description**

Looking to advance your career in customer service? Kelly Services is seeking a customer service representative in Billerica, MA! This position is responsible for applicant appointment scheduling.

Essential Job Functions (includes but is not limited to):

-Provide appointment-scheduling services to applicants via phone, fax, & web site.

-Provide excellent customer service.

-Provide directions to fingerprint locations.

-Provide basic answers to applicants with questions about fingerprinting processes.

-Provide basic problem solving for applicants with questions or problems.

-Provide follow up services such as faxing of receipts, forms, general information, and price sheets.

-Able to adhere to all company and departmental employment policies.

-Represents the company in a credible and positive manner.

-Responsible for upholding the principals of confidentiality as they relate to this position.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.

-Must be punctual and be able to follow daily schedule for breaks and lunches.

-Demonstrated customer service skills.

-Ability to operate computer, fax machine, telephone, and time clock.

-Demonstrated typing proficiency.

Required Experience

-High school diploma or equivalency degree.

-Must be a US Citizen due to the nature of this position.

Travel Requirement, Working Conditions and Physical Demands:

-Travel not required

-General office environment. The work area is adequately lighted, heated, and ventilated.

-Office environment where the employee may sit comfortably to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Shifts are Monday-Friday with various shift availability.

For immediate consideration, please send all resumes to and call 781-229-2042!

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

Powered ByLogo