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29 days old

Lab Systems Support Analyst; Direct Hire

Kelly Services
Boulder, CO 80305
_Kelly Technology is looking for a Lab System Support Analyst for a direct hire role open with biotech company in Boulder, CO._



**Title:** Lab System Support Analyst



**Direct Hire**



**Mid-Size Biotech**



**Location: Boulder, CO**



**Interview Process: Phone and Video**





**Job Summary:**



The Lab Systems Support Analyst will provide IT support for biopharmaceutical laboratory environment and be the primary contact for issues related to Lab Systems as they relate to IT.



Responsible for the development and delivery of IT Services and Helpdesk resolutions regarding site Lab Systems and maintenance schedules as required by management or business needs.



IT department point of contact for customer inquiries and requests related to Lab Systems



IT support for GxP qualification requirements with regards to lab systems IT execution requirements.



Install, configure, qualify, and support Lab and Manufacturing focused IT products and solutions. Will be required to resolve routine requests that may include project/folder creation, system backups, account requests, etc.



Network protocol support, systems maintenance and organization for the Lab Systems



Evaluate system and hardware alignment with the infrastructure based on the customer needs



Maintain and implement improvements for the sites Lab and Manufacturing infrastructure environment.



**SKILLS/KNOWLEDGE/ABILITIES**



Basic IT skills in relation to networking, hardware, databases and operating system level knowledge.



Working knowledge of various technologies used throughout the lab environment including at least some of the following: Empower, SoftMax Pro, MassLynx, Chemstation, SoloVPE, Unicorn, 32Karat, UV Winlab, and Compass technologies.



Ability to troubleshoot complex issues related to Lab Systems and interact with end users to resolve these issues.



Should be Customer focused and a good communicator.



Experience in validated environments is desirable.



**EDUCATION**



Bachelors degree in Computer Science, a related field or equivalent experience, with a minimum of 1-4 years of Lab Systems Support related work.





_Interested in this role? Please feel free to reach out directly Tina Zahradnik, PHR at_ **_tina.zahradnik@kellyit.com_** _or 720-315-1387_




**Why Kelly** **** **?**



By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-08-21 Expires: 2020-09-21

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Lab Systems Support Analyst; Direct Hire

Kelly Services
Boulder, CO 80305

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