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6 days old

Learning Experience Designer

Kelly Services
Tampa, FL 33603
Our client, a top international Pharmaceutical/CPG manufacturer, is currently seeking a **Learning Experience Designer** for a **12+ month contract** position. The position is located in **Tampa, FL.**


By working for our client, you will be exposed to a large global company (listed on the NYSE), work for a multinational medical device, pharmaceutical & consumer packaged goods manufacturer, work in a fast-paced corporate environment and be an integral part to the team.


In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:


+ Competitive pay

+ Paid holidays

+ Year-end bonus program

+ Recognition and incentive programs

+ Access to continuing education via the Kelly Learning Center


Pay range: $30.00 - $32.00/hour


**Job Description:**


*****Contractors must provide their own laptop for this position.**


**Job Description:**


The Sr. Specialist, Learning Experience Designer will be responsible for creating learning experiences that produce desired learning outcomes and demonstrate understanding of adult learning theories. They will be responsible for designing high-quality training content in various formats such as interactive eLearning, facilitator-led content, virtual classroom design, videos, simulations, performance support materials and assessments. They will strive to continuously improve learner experiences using an array of approaches that engage learners and drive high-impact learning. They will work in an agile, iterative fashion, with a mix of collaborative team ideation time and focused self-directed design time. They will be comfortable working on multiple projects in a fast-paced, high-energy environment and facilitating co-creation sessions with various stakeholders such as Training Strategy Managers, SMEs, facilitators, learners and senior level leaders across multiple disciplines/functional roles. They will also provide project management oversight of their assigned projects.


**Major Duties & Responsibilities:**


+ Design learner-focused instructional materials such as micro-learning modules, curricula, quick reference guides, checklists, eLearning, PowerPoint decks, simulations, videos, assessments, and blended learning solutions to support digital on-demand, live face to face and virtual facilitator-led training

+ Use successive approximation modeling and/or agile models to collaborate and efficiently manage development of assigned learning projects end-to-end

+ Facilitate and manage project workgroup meetings and content review sessions; get stakeholder feedback and buy-in early in design process

+ Collaborate with visual/information designers, developers, learners and content subject matter experts (SMEs) while creating High-Level Design Documents, storyboards and/or rapid prototyping, and make recommendations on approaches that enhance the quality of the learning experience

+ Write clear, concise and learner-friendly instructional text, audio scripts/video scripts

+ Leverage standard style guides, imagery and templates to ensure a consistent learner experience

+ Develop assessments that measure defined learner outcomes based on Kirkpatricks Levels of Evaluation

+ Develop train-the-trainer materials to best prepare facilitators to deliver training with the highest level of quality and standards

+ Facilitate Design Thinking sessions and train-the-trainer programs where applicable

+ Revise existing training materials and programs based on audit results, questionnaires, surveys, changing procedures and feedback from learners, SMEs, program sponsors and trainers. Complete content revisions timely adhering to designated timeframes

+ Actively support learning pilots, facilitate train-the-trainer sessions and observation exercises to ensure learning effectiveness and identify necessary interventions. Collaborate with Instructor Delivery Lead to ensure train-the-trainer activities are coordinated and successful.

+ Apply strong project management discipline for setting expectations, execution and resolving issues

+ Collaborate with and manage stakeholders and subject matter experts during the content development process, establishing design project timelines, mitigating risks and ensuring alignment, engagement and expectation management

+ Manage and maintain weekly current project status, project timelines and review cycles, and report status to project stakeholders per established processes

+ Adhere to defined quality assurance guidelines and processes such as:

+ Apply quality assurance guidelines to ensure accuracy of training materials and removal of protected information

+ Assist with the testing and review of learning content prior to launching via the SUMMIT LMS

+ Upload accurate documents and/or source files to the internal content library as per established guidelines

+ Continually evaluate solutions for quality, usability, performance impact, and scalability

+ Ensure accurate completion and follow up of project reporting, audits and other data requests within designated timeframes

+ Applies project management principles and tools to document, articulate and deliver training support including: definition/scope, identification of key stakeholders, training deliverables, progress reporting, risks/ roadblocks and success measures.

+ Measures, tracks and communicates to stakeholders and GTLO progress updates, training effectiveness measures, training ROI, metrics (KPIs) and insights.

+ Participates in training communities of practice. Gathers and shares external/internal training benchmark information, lessons learned and best practices

+ Identify need for additional development tools and provides recommendations to Sr. Manager, Learning Experience Design

+ Adhere to company practices, policies and Credo-based culture, and set an example for other team members. Utilize established company tools/methodology as needed or required

+ Work with manager/coach to set goals for growth and development

+ Support global culture of continuous improvement, identify areas for improvement on daily operational processes to drive data accuracy and global compliance

+ Communicate and interact effectively and develop credibility and trusted mutually respected relationships with customers, stakeholders, leadership and team members

+ Support special projects and initiatives as assigned


**Qualifications**


+ A minimum of a bachelors degree in related field is required. A masters degree in Instructional Design, Learning Experience Design, Adult Learning or related field is preferred.

+ A minimum of 5 years of experience in instructional design or learner experience design is required.

+ Comprehensive understanding of instructional design principles, learning experience design principles, curriculum development, adult learning theories and performance-based learning is required.

+ Understanding of agile principles, responsive design principles and design thinking methodologies is preferred.

+ Working knowledge of Instructor-Led and/or eLearning development tools such as Microsoft PowerPoint and Word, InDesign, Illustrator, Photoshop, various video creation applications, a Articulate Rise and Storyline, Captivate and/or other related software is preferred.

+ Exceptional writing and storytelling skills are required.

+ Ability to effectively present information and respond to questions from peers, SMEs, clients, global stakeholders and management is required.

+ Advanced experience in applying adult learning theories, instructional design and learning experience design models to training designs and storyboard development is required.

+ Adept and efficient at designing learning deliverables in response to a given business problem is required.

+ Demonstrated project management or agile project management skills is preferred.

+ Experience planning for and analyzing data driven learning experiences is preferred.

+ Experience sparking improvements in learning design strategy, learner experience and performance improvement through collaboration and prototyping, is preferred.

+ Experience in a major corporate training environment working on instructional design assignments across multiple teams or groups is preferred.

+ Experience with curriculum development, performance improvement and project management is preferred.

+ Deep knowledge of current learning trends and understanding of circumstances in which each would be used to drive learning engagement and performance improvement is preferred.

+ General knowledge of LMS administration is preferred.

+ Discretion, professionalism, confidentiality and judgement is required.

+ Ability to work effectively in a fast-paced, self-directed team-based environment is required.

+ Enthusiastic team player with a strong drive to create a positive work environment is required.

+ Approximately 10-15% domestic and international travel may be required.


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-22 Expires: 2021-03-25

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Learning Experience Designer

Kelly Services
Tampa, FL 33603

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