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1+ months

Life Science Specialist

Kelly Services
Norcross, GA 30093
Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a **full time direct hire** opportunity to work as a **Life Scientist Specialist located in Norcross, GA.**


**Pay: DOE**


Life Science Specialist


**Job Description** :


The client is looking to expand our front office technical support effort for our growing team. For us, the job of a Life Science specialist is a critical customer facing effort. Our customers, and their opinion of the company, hinges on our ability to troubleshoot, problem solve, design, and facilitate their research and development as it relates to our product and services offering. The kits we manufacture, the materials we produce, and the services we offer are the lifeblood of our company, and we need confident and effective representatives to help those people when and if they have questions, as well as work with researchers on designing the best possible experiments for use with our kits. Additionally, we often travel to tabletop shows across the U.S. to market and support our products on site at university and company campuses. Our hope is to identify a candidate with a higher level of life sciences experiences, capable of learning our product offering, and then helping our customers from start to finish in using those products. Specifically, a specialists job is to work with a customer to evaluate, design, and follow through with experiments matching our capabilities with their experimental needs.


**ESSENTIAL JOB FUNCTIONS:**


+ Answer customer inquiries sent by email, web-based chat, or by phone

+ Review and evaluate customer experimental data

+ Troubleshoot issues, problem solve questions, and give experimental or procedural tips as necessary to help a customer.

+ Review data sheets, manuals, and other documents for correctness and accuracy before release or upload to the website

+ Work closely with the lab and production teams by communicating regularly about customer feedback

+ Travel to conferences and exhibits to educate new and old customer about products and services

+ Create documents as needed

+ Review current literature on specific products

+ Research drafts and other scientific writing assignments.

+ Complete other duties as decided by the supervisor


**JOB SPECIFICATIONS:**


+ Minimum Masters degree in Biology or Life Sciences related field.

+ One year prior customer service-related experience preferred

+ Excellent communication and analytical skills

+ Customer focused and have a good eventual knowledge and understanding of the Companys products and Services

+ Proficient in Microsoft Word, Excel, and PowerPoint

+ Ability to work in a fast and dynamic environment

+ Travel up to 10%


**APPLY NOW FOR IMMEDIATE CONSIDERATION!!**


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Posted: 2022-01-31 Expires: 2022-06-02

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Life Science Specialist

Kelly Services
Norcross, GA 30093

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