29 days old

Loan Specialist / Customer Service Agent (Lake Jackson, TX)

Kelly Services
Lake Jackson, TX 77566
Kelly Services is hiring for an excellent Customer Service Representatives( **_Loan Specialist_** ) for a Credit Union in **Lake Jackson** **_,_** **_TX_** . The pay is **_$16.50 hourly_** .

Schedule is Monday Friday 8 AM to 5 PM.

****NOTE: This is a project-based position up to 1 full year.****


Performs a variety of daily back-office functions such as maintenance on consumer loans, performing daily transactions and other responsibilities in a professional and accurate manner according to policy and procedures. Audits all consumer loans for quality and accuracy. Accepts inbound service calls from the organization.


+ Serves as the main point of contact for detailed loan inquires, history research, and core loan system questions. Provides follow-up to ensure all needs are met efficiently.

+ Serves dealers face-to-face with payoffs and drafts for collection.

+ Processes mailed in and automated report items for deposit and/or payments to applicable accounts. Including credit insurance payments, consumer loan payoffs and total loss settlements.

+ Establishes new consumer loans by ensuring accurate information is set up and in relevant systems.

+ Reviews and completes loan correction requests, rate modifications, and payment error research.

+ Complies and submits required documentation and information to associated vendors for credit insurance and total loss claims.

+ Produces standard letters for release of lien, satisfied lien, affidavit for intercontinental transport, and payment history requests.

+ Maintains product accuracy by review of critical documents and reports to ensure future rates, receivables, due dates, and payment changes are within guidelines.

+ Verifies title work documentation in conjunction with new loans and completes lien filings with the local tax office.

+ Ensures accuracy and timeliness of lien filings by working with finance companies, State DMV offices, and dealers.

+ Completes quality checks of various documents stored within the database.


+ HS Diploma or equivalent.

+ Attention to details to work with numbers and names in a fast-paced environment. Advanced Math skills.

+ Demonstrate Strong interpersonal communication such as courtesy, tact, and diplomacy.

+ Provides world class REAL Service.

+ Innate ability to demonstrate proactive and positive attitude toward members, supervisors, co-workers and the credit union.

+ Strong oral and written communication skills; ability to speak and write clearly and effectively.

+ Must be able to operate a ten key calculator and computer keyboard by touch.

Carefully review the job details. Should you be interested and qualified for the position, please apply to this posting directly. Once done, send your resume along with your pay requirement to .

Thank you!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-27 Expires: 2021-09-27

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Loan Specialist / Customer Service Agent (Lake Jackson, TX)

Kelly Services
Lake Jackson, TX 77566

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