10 days old

Logistics Clerk

Kelly Services
Northlake, IL 60164
**Logistics Clerk / Claims Investigator needed in Northlake, Illinois**

**$20/hr - $22/hr, based on experience**

**This is a hybrid role**

Position Summary:

This position is responsible for accurately investigating shipment exceptions/claims and short-pays, interpreting and auditing claims data, creating value added reporting, and analyzation of claims trends to drive equitable claims resolution.


+ Investigates the validity of all National Account freight claims and assembles required documentation

+ Maintains data base for claims tracking from initial filing through resolution of claim. Maintains electronic freight claim files and documentation in an organized manner

+ Maintains working relationships with customers, carriers and co-workers to facilitate functions of claims processing and investigations

+ Identifies, analyzes and communicates claims trends to appropriate cross functional teams

+ Short pay research Investigates, completes ABC if necessary, acquire and provide appropriate back-up for dispute (BOL, cycle counts, reconstruct shipments, etc.)

+ Damages Investigates, completes appropriate paperwork for claims, tracks submitted claims and follow-up.

+ Provide all necessary documentation to cross-functional teams for resolutions.

+ Responds to customer inquiries on any issues relating to freight claims

+ Complete returns from shipping

+ Enters cases & RMAs into JDE for returns tracking purposes

+ Generates credits & bill outs for customers

+ Enters Quality Incident complaints and inquiries for national accounts following up with QA and providing the resolution to the customer

+ Maintains Quality Incident tracker(database) from initial notification to completion

+ Backup to National Accounts Customer Service Team

+ Other duties as required and assigned

**Interested? Email your resume to** ****

**Questions? Please call (630) 506-8765 and ask for Jen**

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-08-05 Expires: 2022-09-05

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Logistics Clerk

Kelly Services
Northlake, IL 60164

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