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Logistics Services Specialist

Kelly Services

Austin, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Logistics Services Specialist

Jobid US41L3LM_BH1430360

Location: Austin, TX, 78769, USA

Description **Logistics Services Specialist**

Kelly Services is currently recruiting for a full-time experienced Logistics Services Specialist, to manage all aspects of shipping investigations. This opportunity is for our client, one of the world’s leading innovative technology companies, at its location in Austin, TX.

The assignment starts in immediately and pays $18.00 per hour, depending on experience.

**Job Description:**

This will be a position in the Americas Logistics Services division. This is an analyst/customer service role environment and is very fast paced supporting the various carrier investigations and internal groups. This position requires excellent problem solving, customer service, and data entry and communication skills.

**Duties and Responsibilities:**

+ The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, company internal lines of business, and follow-up services.
+ Investigations may have varying degrees of complexity.
+ Must have strong analytical, interpersonal, customer service and communication skills.
+ Standard shipping inquiries (SI’s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues.
**Required Skills and Qualifications:**

+ Must have 2-4 years’ experience OR BA/BS with 1-2 years’ experience in business analysis &/or customer service support
+ Experience with Standard shipping inquiries (SI’s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues
+ **Must have excellent relationship-building skills for carriers, sales and other internal company organizations**
+ Excellent customer service skills & experience
+ High volume data entry
+ Excellent verbal & written communication skills
+ Complex problem solving capacity
+ Strong organizational capabilities
+ Attention to detail, follow-through and ability to effectively multi-task
+ Solid mathematical skills (requirement for pricing adjustments)
+ Typing skills (min 30 words per minute) and 10-key
+ Ability to work cross functionally with a team approach to accomplishing goals
+ Ability to work overtime and weekends as needed
**Term of Assignment:**

+ Long-term, 12-month contract-Starts immediately
+ Full Time: Monday-Friday, 8:30am to 5:30pm. Ability to work overtime and weekends as needed **Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume in a Word document. If you have questions about the opening, you may contact the recruiter for this position at**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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