1+ months

Medical Office Patient Representative Needed

Kelly Services
Solana Beach, CA 92075
Kelly Services is immediately hiring for temporary Medical Customer Service Representatives for one of our customers in Solana Beach, CA. Our customers is one of the leading medical offices in the area and they are eager to find an enthusiastic, high attention to detail individual to join their team.

To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.

Shift: M-F 8am- 5pm

Pay: $20/hr


+ Greeting customers in a friendly, professional manner using the suggested script.

+ Answering telephonic and e-mail inquiries in a timely manner.

+ Deferring queries to your line manager if you are unable to answer them.

+ Furnishing members and health care practitioners with details regarding members' benefits.

+ Granting pre-authorizations for medical treatment, if covered.

+ Advising members of outstanding co-payments.

+ Providing extant and prospective members with the details of network providers.

+ Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager.

+ Ensuring that your workspace remains tidy, and that you are equipped with all relevant tools and resources.


+ High school diploma or equivalent.

+ Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting.

+ Computer literate with an above-average typing speed.

+ Superb verbal and written communication skills.

+ Thorough, with excellent listening skills.

+ Ability to calm irate, anxious, or grieving customers.

+ Capacity to navigate stressful situations with ease.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-26 Expires: 2020-12-26

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Medical Office Patient Representative Needed

Kelly Services
Solana Beach, CA 92075

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