15 days old

Medical Scheduling Secretary in Canandaigua

Kelly Services
Canandaigua, NY 14424
**Job Description**

The Scheduling Secretary answers incoming telephone calls, assuring that callers are treated with the highest level of professionalism and courtesy, while filling and maintaining doctors- schedules to assure maximum productivity and efficiency. This is a temp-to-hire position, Monday - Friday, 8AM-5PM, and starts around $13 (could pay slightly more based on experience). Note: this position is not affiliated with area hospitals.


Essential Functions

- Answers at least 90% of all incoming calls within three rings.

- Answers callers- questions, taking messages as appropriate.

- Delivers messages according to protocol.

- Maintains assigned doctors- schedules to maximize efficiencies.

- This includes maintenance and use of a cancellation/waiting and recall listings.

- Knowledgeable of current automated recall system.

- Makes appointments for patients, monitoring and filling doctors- schedules.

- Maintains doctors- schedules according to their vacation lists.

- Assures completion of confirmation calls via auto system for patient appointments.

- Follows up on all non-rescheduled appointment cancellations.

- Tests after hours telephone message on a weekly basis.

- Confirms phones are functioning in the appropriate designation.

- Learns and/or assists in development of telephone scripts to be used.

- Assures medical records are complete and available for patient appointment.

- Actively participates in process improvement work groups as requested.

- Actively participates in Administrative department and practice staff meetings.

- Completes other duties as requested, maintaining a positive, professional attitude.

Minimum Qualifications:

- High level of organization

- Ability to maintain customer focus in fast-paced environment

- Pleasant voice and demeanor

- Keyboarding experience required

- Strong written and verbal communication skills

- Familiarity with medical terminology

- Excellent telephone skills

- Strong understanding of customer service

- Willingness to be flexible with hours and duties

- Ability to be a team player

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.


Posted: 2019-08-05 Expires: 2019-09-05

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Medical Scheduling Secretary in Canandaigua

Kelly Services
Canandaigua, NY 14424

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