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23 days old

Member Associate

Kelly Services
Nashville, TN 37230
**Member Associate Chattanooga, TN**



Kelly Services, a global leader in staffing solutions, is seeking Member Associates - for our industry-leading health insurance client in the Nashville, TN area!



**Job Profile Summary:**



The Shared Health program offers person-centered care planning, service coordination, and support services for members receiving long-term care and/or home and community-based services. The Member Associate works in partnership with Care Coordinators/ Case Managers to promote interdependent collaboration with the member, physician/primary care manager, family, and other members of the care coordination team.



**Job Responsibilities:**




+ Receive incoming calls/emails from members/providers/Care Coordinators/ Case Managers and assist in resolving issues and concerns.

+ To accomplish this collaboration, the Member Associate will assist the care coordination team by outreach to members as requested and directed by the Care Coordinators/ Case Managers to ensure continuity of care.

+ The performance of additional activities as needed to support the facilitation of home and community bases services will be required as defined by the management team.

+ Arrange services on plans of care for members, issue authorizations, and verify authorizations for services.





**Minimum Requirements:**




+ High school diploma or equivalent.

+ Customer service experience required

+ 1 year of healthcare or office experience required.

+ 2 to 3 years of health care paraprofessional or office managerial experience preferred.

+ 1 year of experience in Long Term Services and Supports preferred.



**Skills/Certifications:**




+ Exceptional skills of independence, organization, communication, problem-solving, professional interaction, and human relation skills, as well as analytical skills required.

+ Ability to work within specified timeframe requirements

+ Must be able to handle interruptions, set priorities and adapt to change

+ Must be well organized and have experience in managing multiple assignments with critical deadlines

+ Excellent communications skills both verbal and written

+ Proficient knowledge of PC and Microsoft Office



**Hours:**




+ Monday-Friday from 8:00 am-5:00 pm



**Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the submit now button below. If you have questions regarding this opportunity, you may contact the recruiter for this position at matthsy@kellyservices.com.



**Why Kelly?** As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.



**About Kelly** At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. #KellyGTS








**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-07-17 Expires: 2020-08-17

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Member Associate

Kelly Services
Nashville, TN 37230

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