21 days old

Member Services Representative

Kelly Services
Blue Ash, OH 45242
**Job Description**

Kelly Services has partnered with one of the top credit unions in the tri-state who is looking to add several Member Services Representatives to their team! This is a call center environment. Candidates with a call center background are desired.

This is a temp-to-hire position that will start at $14/hr. Once hired on (after 720 service hours), you will receive a pay increase and access to an EXCELLENT benefits package. From there, you will receive another pay increase at 6 months and again at 12 months. Pay increases are determined based on performance.

Job Duties & Responsibilities:

- Act as a point-person for all member telephone inquiries, must have excellent phone skills (prior call center experience a plus)

- Answer general questions about any credit union products and services and cross-help as applicable (i.e. if they call in for their balance, offer to walk them through setting-up Online Banking.)

- Provide information to individual members to ensure resolution of their issues and questions; adhere to expected time-frames

- Understands the importance and function of their role as an ambassador for the company

- Demonstrates reliability

- Performs other duties as assigned.

- Must understand and comply with all required federal and state regulations associated with this position.


- Previous call center experience

- Must qualify to be bonded

- Must be able to speak and understand fluent English.

- HS Diploma or GED

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-29 Expires: 2019-08-29

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Member Services Representative

Kelly Services
Blue Ash, OH 45242

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