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11 days old

Merchandising Representative

Kelly Services
St Helena, CA 94574
Kelly is seeking motivated, hardworking individuals for a Wine Tasting Room associate position in St. Helena, CA. Whether you are an experienced or entry level candidate exploring new opportunities it's likely we have a position for you!


Job Description: Tasting Room Associates are the initial contact for visitors to the Tasting Room. This position requires someone passionate about wine and hospitality. The Tasting Room Associate will be primarily responsible for leading tours and tastings and selling wine.


Tours and Wine Education

- Conduct public and private group tours, as well as tours for trade guests as needed.

- Host specialty programs, lunches or dinner as assigned.

- Promote and represent winery by pouring at off and on-premise special events.

- Maintain, update and expand knowledge of the winery, viticulture, enology and food by participating in educational training, seminars and tastings within the winery and through outside sources.


Tasting Room Sales and Service

- Promote and sell wines and merchandise by assisting and educating guests in tasting wines and making purchasing decisions.

- Share knowledge about all wines and merchandise in an open and friendly manner with the goal of helping customers develop enthusiasm and appreciation of our wines.

- Promote membership in wine club as applicable.

- Greet all guests promptly and graciously and provide knowledgeable, consistent and courteous responses to questions, complaints and/or problems. Insure that all problems are resolved to the customer's satisfaction. Refer to management as appropriate.

- Fulfill customer orders and use cash register to complete sales. Properly operate cash registers and accurately follow transaction procedures.

- Serve cheese plates or other food pairings as ordered by guests, following all appropriate food handling procedures.

- Record tasting wines used. Make sure empty bottles are put in appropriate holding area.

- Assist in training and orientation for new and/or on-call staff.

- Responsible for compliance with CWUS sustainability policies and practices which are economically

viable, socially acceptable and environmentally sound. This is done by supporting programs at each location for conservation, energy efficiency, and recycling, which are critical for our operations to achieve tangible environmental results.

- Safety-follow safe operating procedures, support safety programs and policies to safeguard personal safety, company property, environmental and team member's safety.


Minimum Qualifications

- Excellent verbal and written communication skills with a genuine desire to help customers in a friendly, courteous and professional manner.

- Ability to work under pressure and on tight deadlines and to multi-task effectively.

- Professional phone and email skills with a strong team-oriented work ethic.

- Knowledge of wines, wine production and the wine industry.

- Experience in a high-volume, luxury retail, restaurant or hospitality environment.

- Proficient with PC software including: Microsoft Word and Excel.

- High School diploma/GED.


Physical Requirements/Work Environment

- Must be able to work extended hours including weekends and holidays.

- Must be able sit and/or stand for long periods of time, and work on a computer for extended periods.

- Must be able to work both inside and outside in varied weather conditions.

- Ability to lift up to 55 lbs. regularly.

- Must be at least 21 years of age.




Why Kelly?

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


About Kelly

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of work-styles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.





\#Quickapply1




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-09-11 Expires: 2020-10-12

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Merchandising Representative

Kelly Services
St Helena, CA 94574

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