28 days old

Mortgage Loan Processor

Kelly Services
Raleigh, NC 27608
Our client, Canada's largest bank as measured by assets and market capitalization and one of North America's leading diversified financial services companies, is currently seeking?a Mortgage Loan Coordinator for a?3 month contract position located in? Raleigh, NC.

In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:

Competitive pay

Paid holidays

Year-end bonus program

Recognition and incentive programs

Access to continuing education via the Kelly Learning Center

Hours: Monday-Friday 8am-5pm

Pay Rate: $20.00- $25.00/Hour

**Position Purpose:**

The Processing Specialist is responsible for processing mortgage loan applications generated.

The Processing Specialist role minimizes risk by performing due diligence on all applications submitted. The role provides direct support to RBC Cross Border Mortgage Advisors, Customers, Underwriters, and Closers.

The Processing Specialist is responsible to have a thorough understanding of purchase and refinance real estate financing products including mortgage ARM and fixed rate products, and Home Equity Lines of Credit and ensure clean, well documented files for submission to closing.

The Processing Specialist is responsible to deliver the highest level of service to all RBC customers and colleagues at all times.

The Processing Specialist role supports revenue generation, ensures operational/administrative effectiveness, and ensures compliance.

The role provides direct support to Cross Border Mortgage Advisors in facilitating the closing of real estate transactions in an efficient and consistent manner by ordering all applicable 3rd party items required as well as maintain phone conversations with client to deliver white glove experiences to our clients.

**Primary Responsibilities:**

Process loans accurately within RBC policies, procedures and delegated authorities. Proactively recommend alternative solutions to Cross Border Mortgage Advisor when a file does not meet investor guidelines as submitted when applicable.

Meet service level standards on a consistent basis as assigned.

Accurately perform all duties defined by the role to include ordering and reviewing all 3rd parties required and collateral documentation.

Complete review of insurance documentation and requirements, title binder, and required closing documenting including required payoffs, clearing title, and ordering vendor services.

Prioritizing workload to meet target closing dates.

Ensures accurately and timely updates to the Loan Origination System and supporting vendor supplied servicing systems to reflect current status of file. All files within doc prep systems are updated with complete notes regarding outstanding issues and email communications.

Communicate professionally with Cross Border Mortgage Advisors, Customers, and Team Members at all times to provide optimal customer service.

Acts as a leader and provides support to newly hired processors.

Authorities, Impact, Risk:

The position carries a high level of risk if duties are not followed due to fraudulent schemes present in the marketplace.

The scope of the position has a direct impact on the Retail Mortgage Loan Operations channel and RBC Reputation.

This role has a significant impact on the overall customer experience due to deadlines for mortgage loan closings that ultimately impact the partnerships that are built around timely closings.

**Key Relationships:**

The Processing Specialist has direct contact with all internal team members to include: Closing Specialists, Underwriters, Quality Assurance, and Post Closers.

The position serves as a liaison between Underwriting and the Cross Border Mortgage Advisors.

Communicate directly with Customers to obtain relevant documentation needed to complete a loan application.

Communicate directly with all Third Party Vendors to ensure orders are placed and fulfilled in a timely manner within stated SLAs: Appraisal, Risk Management, VOE, VOM, VOR, Title, etc..

**Job Specifications:**

The position requires a minimum of three years mortgage lending experience

The job requires a complete understanding of mortgage lending guidelines and regulatory requirements to include HMDA, RESPA, REG Z, AML, AND PRIVACY ACT.


Annual compliance certifications obtained from RBC Campus.

Annual completion of Fraud Training Courses

High School Diploma

Minimum 3-5 Years Mortgage Processing Experience

**Important information:? This position is recruited for by a remote Kelly office, not your local Kelly branch.? If you have questions about the position, you may contact the recruiter recruiting for this position

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.



Posted: 2020-09-23 Expires: 2020-10-24

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Mortgage Loan Processor

Kelly Services
Raleigh, NC 27608

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