10 days old

National Demo Tool Coordinator

Kelly Services
Chicago, IL 60684
**Kelly Services is looking for a National Demo Tool Coordinator in the Chicago, IL or Waukesha, WI**

**Pay: $21.49/ hour**

**Work shift (days/times):** **1** **st** **shift**

**Location:** **Chicago IL or Waukesha, WI**

**National Demo Tool Coordinator Roles and Responsibilities LCS and CVUS (Ultrasound)**

**Serve as primary source of support for demo pool users from request to return of equipment**

Respond to a high volume of questions and needs from requestors

Review and schedule requests

Pull daily reports from Oracle and add to box

Manage monthly keystring file

Respond to urgent keystring issues as they arise

Prioritize urgent issues, including warm handoffs to other teams where needed

Troubleshoot with empathy (equipment not available, lead time adherence, requests for escalation)

Maintain knowledge of the demo tool, support central workflows, seko websites, inventory, and evolving compliance requirements

Drive compliance by vetting requests and acquiring additional information/documentation

Solve issues that arise on site at events (OBFs, missing accessories)

Guide users through submission process (demo tool, seko harmony, loaner WF, nonstandard accessory WF)

Follow up with reps who submit with errors to make their requests actionable

Ensure compliance documents are up to date for loans that are extended

Quickly develop rapport with reps in crisis to solve problems efficiently

Act as primary pivot point between requestors and pilot/seko/roc

Look up return shipping labels, create shipping labels, and track shipments with pilot, seko, and Fedex

**Coordinate trade shows**

Regional and national wing to wing

Attend planning meetings with leadership prior to tradeshow submissions

Guide trade show attendees through submission process

Develop and maintain trade show kits

**Support TCS**

Create and maintain SOP documents

Maintain a box file of products and users that require admin approval

Develop rapport with TCS team by supporting through problem solving

Review nonstandard accessory requests before sending to TCS

Assist with communication between TCS and requestors when items are unavailable, or questions arise

Manage equipment allocations during holds (high demand and low supply) with cross functional teams

Track and monitor equipment to maintain current knowledge of most in demand items

Maintain regular communication with leadership and reps regarding availability and approvals

Adjust loan requests after submission (items on hold can be hidden from users)

**Work collaboratively with the ROC/SEKO**

Maintain strong rapport via daily communication with both teams

Provide information on any nonstandard requests before they are scheduled

**Inventory management**

Attend inventory planning meetings with Ultrasound

Place orders and update regularly with changes

Communicate with SEKO and leadership regarding rotations of equipment

Complete documentation for shipments from Seko to Ambassador

Manage the process of writing out equipment

**Skills needed/desired**

Needed: Microsoft office excel, word, PowerPoint, outlook

Desired: Workflows

Needed: Good verbal and written skills.

Needed: Ability to adhere to compliance, work policies, processes.

Strongly desired: ERP systems, order entry, order review, scheduling.

Desired: Understanding product lines, supply chain, logistics and quality systems

Needed: Ability to Multi-Task & Prioritize

Needed: Strong Organizational Skills

Needed: Critical Thinking & Decision Making

Needed: Self-Starter

**What happens next:**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover whats next in your career is what were all about, so lets get to work. Apply today!

Please note - these positions are being recruited for by a virtual Kelly recruiter, not your local branch office. You can apply directly to this posting (PLEASE INCLUDE AN UPDATED RESUME)


**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-16 Expires: 2022-10-17

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National Demo Tool Coordinator

Kelly Services
Chicago, IL 60684

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