27 days old

Network Admin/Help Desk Level 3

Kelly Services
Fort Walton Beach, FL 32548
***Local candidates only***

Kelly Services is looking for a Network Admin/ Help Desk Level 3 for a client located in Fort Walton Beach, FL.

**Job description**

Not your typical Help Desk position. This person will act as Level 3 Help Desk support for any help desk issues that are escalated for higher complexity resolution; along with implementing, maintaining and troubleshooting moderate to complex system and network projects. Moving to more of a Network Admin and less Help Desk after company is fully staffed.


+ Maintain and trouble-shoot moderate to complex network issues.

+ Support all LAN, WLAN, WAN and telephony (VoIP) communication.

+ Implement and maintain server infrastructure including all Windows and Linux installations.

+ Provide engineering and support for VMware ESX environment including configuration of all virtual machines, underlying network components and Storage Area Network infrastructure.

+ Provides detailed documentation of moderately complex system specifications.

+ Analyze and revise existing system issues and documentation to enhance system efficiency.

+ Defines controls, conversion procedures and system implementation plans, may include user training and orientation.

+ Coordinates with stakeholders across all departments to identify reporting requirements and develops, writes and distributes system reports for end users as required.

+ Ensures prompt and courteous feedback to requestors of computer services including providing information on software changes to computer users.

+ Monitors systems to insure they are working properly and assists in diagnosing any problems.

+ Creates and maintains documentation of operational procedures, programming code and end-user documentation for supported applications.

+ Maintains and adheres to all confidentiality policies.

+ On-Call 1 week per month (Average 5 calls per week)

+ Performs other duties as assigned.


**?Must Have:**

+ 5 years of Level 3 Help Desk experience

+ Network Skills (Switches, Design, Engineering)

+ Active Directory


+ Windows Server 2012


+ Cisco experience including switches

+ Bachelor's degree

+ CCNA and MCSA Certification

+ MCSE Certification

Apply today by emailing your updated resume to Norm Daerda at

If you know of someone that would be a good fit, please forward this post to them.

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-23 Expires: 2020-01-23

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Network Admin/Help Desk Level 3

Kelly Services
Fort Walton Beach, FL 32548

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