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10 days old

Network Operations Technician

Kelly Services
Atlanta, GA 30309
Kelly Services is hiring a Network Operations Technician (NOC) for a contract opportunity in Atlanta, Georgia. Below are the details and required skills. For immediate consideration, please email your resume directly to kim.hewlen@kellyservices.com as well as apply online.


**Network Operations Technician**

**Atlanta, GA**

**Contract to 3/29/20**

**Hourly Rate: $17.69/hr (Must be eligible to work in the US w/out sponsorship. No corp-to-corp.)**

**Must be flexible and be able to work on any shift of a 24 x 7 x 365 model.**

**Shifts: Day (7am 3:30 pm EST), Swing (3pm 11:30pm EST) & Mid (11pm 7:30am EST).**


Job Responsibilities:




+ Network Operations Technician will receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor.

+ Responsibilities will include opening trouble tickets for various customers, answering incoming telephone calls, responding to network alarms and customer emails, and documenting/updating customer account data.

+ Candidate will serve as a contact on technical and service related problems for the diagnosis and repair of customer service failures and coordinate problem-solving efforts with the Local Exchange Carriers (LEC), customer vendors, and, field service personnel.

+ Candidate will be responsible for TDM, Ethernet, and, Microwave maintenance activities supporting the wire line and wireless networks; and, should possess a strong understanding of internal and external network infrastructure for troubleshooting purposes.

+ Position may require shift work based on days of the week or hours.




Required Skills:




+ Candidate must be efficient at multi-tasking and be able to work in a fast-paced and demanding environment.

+ Strong negotiation and problem resolution skills are also required.

+ The candidate must also be able to demonstrate excellent written and verbal communication practices.

+ 2+ years formal electronics training or equivalent knowledge through experience.

+ 2+ years related telecommunications experience or 1 year as an NOC with satisfactory or better performance.

+ Basic knowledge of UNIX operating system is a plus.

+ Microsoft Office Suite with an emphasis in both Excel and Outlook.

+ Education requirement: High school or equivalent. Associates Degree in related field preferred.

+ Must be flexible and be able to work on any shift of a 24 x 7 x 365 model.

+ Shifts: Day (7am 3:30 pm EST), Swing (3pm 11:30pm EST) & Mid (11pm 7:30am EST).

+ Industry certifications, related experience in the military and physical line or protocol experience is preferred.




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around
the globeoffering you the chance to work on some of todays most intriguing, innovative and high-
visibility projects. In a field where change is the only constant, our connections and opportunities
will help you take your career exactly where you want to go. We work with 95 of the Fortune 100
companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:
people like you.



Last year we found 8,000 opportunities for IT professionals. Let us help advance your career
today.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .



Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-07 Expires: 2019-09-07

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Network Operations Technician

Kelly Services
Atlanta, GA 30309

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