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Kelly Services

Rancho Cordova, CA
Job Code:
  • Healthcare
  • Monitoring
Kelly Services
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Job Details

Job Title NOC

Jobid US15TTNH_BH1432643

Location: Rancho Cordova, CA, 95670, USA

Description Kelly IT has an opening for a **System Technician (Network Operations Center)** with our client in Rancho Cordova, CA

**Duration of Contract** : 3+ Months (Possible Contingent to Hire)

**Hours:** 2pm-10:00pm Monday-Friday & 10:00am to 6pm Wed-Sunday


+ Position Purpose: Perform front line troubleshooting as related to applications and network systems.
+ Create and manage trouble tickets, resolving, assigning and escalating as appropriate for timely resolution and response
+ Update operational run books for applications, databases, systems, and networks
+ Responsible for the initial triage and determination of system faults and performance issues
+ Monitor service levels and take appropriate action to maintain service level agreements
+ Provide escalation status notification throughout the enterprise on service impacting events
+ Resolve critical system issues on a 24x7 basis including notification, escalation and coordination

+ Top Skill Sets: Experience with Windows environment/Server, Monitoring tool utilization experience (Solarwinds, CA Suite, etc.) UNIX, RHL OS, DBA experience (SQL/Oracle) Must have previous Service Desk experience
+ Must be able to obtain a NACLCL (Working with DoD Data)
+ Associate's degree in Computer Science, MIS, related field or equivalent experience.
+ 1+ years of experience in IT or related area.
+ Healthcare experience preferred.
+ Entry level knowledge of event management systems and other industry standard NOC tools (i.e. HPOV, MRTG, Cisco Works, SNMP, etc.), identifying and responding to alerts.
+ Knowledge of notification and escalation of events, network, hardware, telephony, and systems troubleshooting and support.
If you are interested, please email your resume to

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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