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23 days old

NOC Technician

Kelly Services
Overland Park, KS 66210
NOC Technichian needed in Overland Park, Kansas



Must be willing to work Friday-Monday 6am-4pm (4 days -10hr shift)



Sprint Overland Park, KS NOC Control Tech



**Responsibilities:**



Monitor cell towers for network.



No driving or traveling



Network Operations Technician will receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor. Responsibilities will include opening trouble tickets for various customers, answering incoming telephone calls, responding to network alarms and customer emails, and documenting/updating customer account data.



Candidate will serve as a contact on technical and service related problems for the diagnosis and repair of customer service failures and coordinate problem-solving efforts with the Local Exchange Carriers (LEC), customer vendors, and, field service personnel.



Candidate will be responsible for TDM, Ethernet, and, Microwave maintenance activities supporting the wire line and wireless networks; and, **should possess a strong understanding of internal and external network infrastructure for troubleshooting purposes.**



Candidate must be efficient at multi-tasking and be able to work in a fast-paced and demanding environment.



**Strong negotiation and problem resolution skills are also required.** The candidate must also be able to demonstrate excellent written and verbal communication practices.



**Education:**



**High school or equiv. plus 2 years formal electronics training or equivalent knowledge through experience.**



**Associates Degree in related field preferred.**



**Minimum 2 yrs related telecommunications experience or 1 yr as NOC with satisfactory or better performance.**



**Industry certifications, related experience in the military and physical line or protocol experience is preferred.**



**Microsoft Office software suite with an emphasis in both Excel and Outlook**




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-30 Expires: 2020-01-30

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NOC Technician

Kelly Services
Overland Park, KS 66210

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