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Office Assistant

Kelly Services

Santa Rosa, CA
Job Code:
Kelly Services
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Job Details

Job Title Office Assistant

Jobid US15TTAE_BH1410956

Location: Santa Rosa, CA, 95404, USA

Description **Office Assistant**

**Santa Rosa, Ca**

**Full-Time/Perm Role**

Kelly Services is working directly with the owner of a successful consulting/management IT services provider company, located in Santa Rosa, CA. We are aiding the owner in a search for a driven, flexible, highly organized, multi-talented **Office/Administrative Assistant** to support a myriad of responsibilities surrounding Office Maintenance and Sales/Marketing support, for their exciting, fun, and busy office of 10+ IT Consultants, sales/support managers and owner! The role is a fulltime/perm opportunity with full benefits, vacation, profit sharing, etc. Salary is negotiable.

This is a great opportunity for someone who is wanting to learn, grow professionally in a multitude of functions and roles! This individual will also have the opportunity to be exposed to an exciting and successful IT support environment and business.

**Office Assistant Job Summary:** This is a new role as such the responsibilities and duties will evolve over the course of time. The below list is intended to provide an idea as to the scope of the role along with the nature of the work to be performed. It is however expected that the primary functions will fall within three main areas: Sales, Marketing & General Office Management.

**Office Assistant Responsibilities:**

+ **_Process and Procedure Documentation_**
-Create a ‘How To’ binder by writing up the procedures and processes, as you learn them, for all duties pertaining to: Pre-Sales Support, Post-Sales Support, Marketing Coordination, Office Management

+ **_Pre-Sales Support_**
-Quoting (review quotes in queue, create new quotes, and monitor/review quote approval and annual subscription renewals)

-Prospective Customer follow-up calls and scheduling of appointments.

-Manage sales lead portal to ensure Sales Pipeline tasks and activity are progressing and completed as indicated.

-Assist Sales Manager with daily management, as and when requested.

+ **_Post-Sales Support_**
-Order Management / Satisfaction (Place and process orders in line with approved quote specifications, customer delivery requirements and delivery expectations, Liaise with Support Lead to inform customers of any delays to the delivery dates and work an agreeable solution. Monitor and track delivery/receipt of orders. Once orders are received change Auto Task ticket to ‘Awaiting Scheduling’ from ‘Post Sale’

-Customer Communication and follow-up as directed by Sales Manager/Owner.

+ **_Marketing Coordination_**
-Coordinate, create, publish, and distribute monthly company newsletter.

-Implement marketing campaigns as determined by leadership. Maintain marketing activity calendar.

-Prepare marketing reports by collecting, analyzing, and summarizing sales data.

-Keep promotional materials ready by coordinating requirements with leadership, inventorying stock, placing orders, and verifying receipt of orders.

-Support leadership by researching and providing requested information on targeted markets, potential target markets, and new product/service information.

+ **_Office Management_**
-Serve as the point person for office maintenance, mailing, supplies, equipment, errands and shopping (monthly Costco run).

-Manage check out of company vehicles, schedule and take in for maintenance, and take to car wash when required.

-Coordinate and schedule quarterly business review meetings (QBR’s) with Managed Service Customers, and other customer appointments as directed by leadership.

-Liaise with Support Lead to ensure Health Check Scores are current at least one week prior to scheduled QBR’s.

-Organize, tidy, and maintain the office condition and arrange necessary repairs.

-Provide welcome and general support to visitors.

-Assist in the on-boarding process for new hires.

-Create and maintain current inventory of all equipment in the office.

-Create and maintain current inventory of all decent used equipment than can be refurbished.

-Arrange recycling of used/old equipment as required.

-Address employees’ queries regarding office management issues (e.g. kitchen supplies, vehicle maintenance and availability, equipment).

-Liaise with vendors, including cleaning, catering and security services.

-Manage contract and price negotiations with office vendors, service providers and office lease.

-Plan in-house and off-site activities, like parties, celebrations, lunches, and the Bay Area ALL Company Meeting.

**Office Assistant Requirements:**

+ Highly Organized
+ Flexible, able to wear multiple hats
+ Tech Savvy
+ Excellent Communication and Follow up skills
+ Some experience in administrative support, sales/marketing assistant roles is a plus!
**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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