19 days old

Omnichannel Scrum Master

Kelly Services
Wilmington, DE 19893
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.**

We are seeking a **Omnichannel Scrum Master** for a leading pharmaceutical company in **Wilmington, DE!**

**Schedule:** **Onsite, M-F 8 am -5 pm**

**Assignment:** 6 months (can convert to full time)

**Pay:** $67.77/hour


The Scrum Master will coordinate and facilitate positive, productive and timeboxed scrum events. The successful candidate will manage a clear and concise process for maintaining a backlog which may include new requirements, change requests, production defects, as well as urgent issues that need to be addressed. They will foster a collaborative discussion to prioritize the appropriate back-log items for the pod to take action on, and will subsequently work to both clear pathways for delivery and protect the agreed to scope of the sprint. The scrum master will ensure transparency of risks and interdependencies impacting pod activity and ensure the right cross-functional roles and external parties are brought together to address issues as they arise. The Scrum Master will keep a forward looking view into resource capacity as they continuously work to optimize output and minimize risk associated with the pod meeting the needs of their stakeholders.

The Scrum Master must be independent and have the courage to do the right thing and work on tough problems. The Scrum Master will also regard each member of their delivery pod to be capable, independent people. The Scrum Master must be open-minded and clear in their direction, as well as personally committed to achieving the goals of the team. The position requires extensive business acumen, understanding of cross-platform marketing solutions, and an awareness for how Marketers seek to create customer-centric omnichannel experiences for their customers.



Bachelors Degree

Scaled Agile Certification


A minimum of 5 years of experience in:

Serving as a Scrum Master within an agile delivery team

Scaled Agile Framework (SAFe)


Risk mitigation & planning associated with operational or technical delivery

Demonstrated leadership and coordination of resources to deliver in line with a single cohesive strategy

Experience managing Email Delivery and Automation, Website Assembly, and/or Digital Media optimization.

**Skills and Competencies:**

Excellent communicator

Highly collaborative

Energetic, self-motivated

Demonstrated problem solving skills

Data-driven, process-oriented, and collaborative

Critical thinking

Leading/Influence without authority

Proven complex project management experience

Cross-Commercial interactions

Business analysis



Advanced Degree in a relevant field

Experience overseeing delivery of multi or omnichannel marketing customer experiences

Website delivery

Experience within Healthcare/Pharmaceutical industry

Adobe Campaign

Adobe Experience Manager / Web Analytics

Tealium Audience Stream

Tealium IQ

JIRA Atlassian


Adobe Target

Adobe Audience Manager

RedHat Process Automation Manager

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

For questions or more information about this role, please **apply** and contact Heather Cappiello via email at .

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-06-08 Expires: 2022-07-09

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Omnichannel Scrum Master

Kelly Services
Wilmington, DE 19893

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