12 days old

Onsite Talent Advisor

Kelly Services
Ridgeville, SC 29472
The Talent Advisor supports the client and subsidiaries in ensuring excellence in delivery for a portfolio of existing accounts. This role will manage and execute strategies to drive employee and client engagement. The Talent Advisor acts as the guardian of the customer process and contract and continuously looks for improvement/efficiency within the account.

**Employee Engagement**

+ Ensure a high level of contractor engagement through execution of programs that drive:

+ Redeployment/Retention actively identify new opportunities and assign candidates before the current assignment ends

+ Skill Enhancement drive contractor career growth and development recognition

+ Effective communication

+ Proactively inform employees of safety policies, best practices, and updates

+ As employee issues arise, make sure resolution occurs in a timely and professional manner.

+ Based on employee feedback and engagement scores, execute process improvement as needed.

+ Regularly solicit and share performance feedback with contractors. Coach and guide as needed.

+ Prepare candidates for their first day and complete hiring process: conduct orientation, administer safety training, introduce employee to their supervisor

+ Engage daily with employees on assignment by walking the floors and being very visible in the plant shops.

**Client Engagement**

+ Ensure a high level of customer engagement through regular/proactive communication and the building of strategic relationships.

+ Analyze performance and feedback data and proactively identify process improvement opportunities that create value for the client.

+ Stay up-to-date with clients business and share current industry trends to strengthen client relationships and inform decision-making.

+ Participate in and assist with the development of client communications and operational reviews.

+ Participate in client meetings and maintain updates on order details.

**Service Delivery Excellence**

+ Execute service delivery to assigned portfolio of account(s)/site(s) in accordance with established operating and service level agreements (SLAs), as well as KPIs.

+ Drive compliance to customer-required processes. Identify areas of opportunity for process improvement and implement new procedures in collaboration with the client and the Operations Leader.

+ Manage employee absences: documentation, coordination with client and employee.

+ Partner with and utilize internal resources (i.e. Recruiting, Shared Services, etc.) as suppliers to provide stellar service delivery to client portfolio.

+ As customer issues arise, make sure resolution occurs in a timely manner and to the satisfaction of the customer.

+ Ensure required safety programs are in place and adhered to.

+ Analyze accident and injury trends, and work with Operations Leader and customer to implement process improvements.

+ Identify opportunities to remove administrative tasks so the focus can be on value-added activities.

**Requirements** :

+ HS Diploma required, Bachelors degree in business or related area of study preferred.

+ Understanding HR/staffing practices such as on-boarding, off-boarding, talent management, employment law, contract language, etc. preferred.

+ Proficient in: Word, Excel, PowerPoint, and web-based ATS/sales technology.

+ Effective problem solving

+ Strong attention to detail with excellent communication skills both verbal and written

+ Ability to multi-task in a fast-paced environment

+ Maintain a high level of confidentiality

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-13 Expires: 2021-10-14

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Onsite Talent Advisor

Kelly Services
Ridgeville, SC 29472

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