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Operation Lab Support- New York City (near the Holland Tunnel)

Kelly Services

New York City, NY
Job Code:
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Job Details

Job Title Operation Lab Support- New York City (near the Holland Tunnel)

Jobid US51FPAL_BH1448266

Location: New York City, NY, 10167, USA

Description Operation Lab Support- 6th Avenue, New York, NY 10013 (near the Holland Tunnel)

Permanent position

The Operations Lab Support Specialist is a dynamic individual who champions performance of the site/incubator by assisting with; facilities and laboratory operations, customer service delivery and environmental health/safety. The successful Lab Support Specialist prioritizes duties by supporting continuous and measurable improvement within the incubator model as reflected by achieving identifiable goals and metrics. The Operations Lab Support Specialist serves as a relationship leader to the customer as well as licensees and is responsible to communicate safety initiatives and other customer information for compliance with site SOPs.

Facilities and Laboratory Operations

• Equipment Upkeep - Arrange lab equipment preventative maintenance (PM) maintain PM tracking software. Perform routine maintenance on refrigeration.

• Common Equipment Training - Provide basic operating training on common laboratory equipment. Assist with equipment troubleshooting, and supplemental resources. Assist in writing Work Instructions for equipment based on manuals/documentation provided by the manufacturer.

• Help Desk Management - Oversee Help Desk Management Program. Triage/escalate Business Operations related tickets.

• Procurement Management. Assist in obtaining quotes, preparing purchase orders, following up with vendors for laboratory, office and facilities equipment, goods and consumables.

• Chemical and Biological Storage - Ensure hazardous and biohazardous materials are correctly handled and stored.

• Cold Storage - Maintain and monitor cryogenic gas and dry ice usage. Support monitoring of cold storage through software systems.

• Lab Upkeep - Support upkeep of common lab areas.

• Shipping and Receiving - Provide back-up support to ensure shipments are received, processed, and recipients notified utilizing package tracking software. Ensure unclaimed packages are properly stored.

Customer Service

• Licensee Onboarding and Offboarding - Support licensee onboarding and off boarding by assisting with laboratory/office preparation and communication with licensees.

• Specialty Capital Equipment Training - Notify Operations Manager of licensee requests for specialty equipment training. Coordinate training.

• Facility Modification - Communicate to Operations Manager requests for modifications from licensees. Coordinate changes with contractors. Assist with escorting contractors.

Environmental Health and Safety (EHS)

• EHS Policy Compliance - Provide support to staff, licensees, vendors and visitors with respect to customer EHS standards adherence.

• Safety Committee Meetings. Assist with the organization and preparation of Safety Committee meetings materials. Support execution of action items.

• On Site ERT - Provide assistance to direct and account for persons during evacuations. Assist Operations Manager in completing incident reports.

• Training and Policies - Support SOP creation and validation.

• Site Audit Support - Coordinate with Operations team to prepare site for inspections within laboratories and facilities, EHS and security. Monitor completion of corrective actions.

QUALIFICATIONS (Education/Training, Experience and Certifications)

+ BS Degree in Science preferred or BA
+ 1 year experience working within a laboratory setting
+ Strong process optimization skills and scientific trouble shooting skills
+ Fully computer literate and competent with all office applications
+ Strong verbal and written skills
+ Highly motivated, enthusiastic, hands on, organized with strong ability to manage competing priorities in a dynamic environment
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

+ Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups
+ Requires knowledge in using various instruments to prepare for and perform tests
+ Strong communication skills
+ Excellent Customer Service Skills; display a professional can-do attitude
+ Perform duties with the highest regard for safety and quality
+ Ability to understand and follow site protocols, policies and procedures
+ Must be flexible, forward- thinking, motivated, and have the ability to act independently
+ Must be able to lift up to 25lbs minimum
+ Basic computer skills including Microsoft Office with proficiency in Word and Excel
+ Ability to prioritize tasks and meet deadlines
**Why Kelly** **®** **?**

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevantprojects. Our connections can lead you to innovative scientific pursuits you’ll be proud to helpadvance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the worlda better place. Let Kelly fuel your career—connect with us today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connectwith us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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