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8 days old

Order Entry/Customer Service Representative

Kelly Services
Milwaukee, WI 53208
Kelly Services has an immediate opening for an Order Entry/Customer Service Representative in Milwaukee, WI!


Hours: Monday-Friday 830am-5pm


Wage: $20-$24/hr


The customer service position is in the center of a rapidly growing, fast-paced office environment. Responsibilities include managing customer orders via e-mails, phone calls; and to administer the order process through the companys system. This position will handle the prompt issuance of invoicing and inform customers of delivery dates, and product and freight costs upon request. This position will also manage projects as assigned.


**Order Processing**


+ Ensure accuracy of order input

+ Prompt reply to customer inquiries

+ Coordinate with Assistant Controller on Accounts Receivable

+ Ensure coverage of sales phone line during normal business hours

+ Offer suggestions for improvement of overall flow of order processing efficiency


**Invoicing Orders**


+ Timely processing and billing of orders


+ Manage credit invoicing as necessary


**Inventory**


+ Coordinate with Commercial Operations Manager on inventory needed

+ Coordinate with Production to ensure delivery of a viable product with acceptable shelf life to the customer


**Distribution and Delivery**


+ Coordinate shipments with Logistics Manager

+ Provide customer with estimated delivery date and freight cost

+ Attend weekly production meetings


**Required Skills/Competencies**


+ Computer software program knowledge; Excel, Office Word and PowerPoint

+ Problem analysis/problem solving

+ Attention to detail and accuracy

+ Exceptional communication skills both oral and written

+ Pleasant disposition and willingness to learn


**Education**


+ Bachelors degree preferred


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-17 Expires: 2021-03-20

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Order Entry/Customer Service Representative

Kelly Services
Milwaukee, WI 53208

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