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21 days old

Order Entry Customer Service

Kelly Services
Sylmar, CA 91342
Job Summary: The order entry and customer service specialist is responsible for managing incoming purchase orders, interfacing with customers, entering sales orders, creating work orders, and assisting with procurement and stockroom activities as needed.


Qualifications:

Strong attention to detail and accuracy a must

Strong communication skills and customer service experience

Able to think and reason independently, with supervisory assistance as questions arise.

Strong Data Entry 40+ wpm/10 key skills (accuracy a must)

MS Office and MAS200 Experience

Purchasing and Inventory experience requested

Can handle fast pace environment

Ability to multi-task

Understands BOMs and Routings related to production workorders

Ability to organize and maintain stock room inventory levels

Strong teamwork skills

Min 2 years related experience


Responsibilities:

Act as a liaison with customers to address their needs and concerns

Adherence to internal quality standards and documented procedures

Create quotations & sales orders (SO) in Sage 100

Produce purchase order (PO) acknowledgements

Create and process work orders (WO) for various internal customers and interact with department supervisors to ensure strict accuracy

Maintain vigilance of issues related to material shortages, expirations, or lead times

Kits stockroom parts per production work order bills of material and generate documentation as needed

Facilitate the annual customer survey process

Inspect and sign for deliveries when needed

Analyze & mitigate risks that arise with product or any hardware deliveries

Responsible for vendor notifications via fax or email

Assist with shipping and receiving responsibilities as needed to ensure customer deliveries ship on time and with all documents required

Ability to interact with individuals from various departments to ensure quick resolution to issues as they arise

Other responsibilities as required


Education:

High School graduate with some college experience


Physical Demands: Ability to lift up to 30-45 pounds, requires sitting, standing, walking.


Work Environment: Stockroom, production area, office and business environment.

For More Questions call 626-608 -1859 ask for Krystle


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-30 Expires: 2021-09-30

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Order Entry Customer Service

Kelly Services
Sylmar, CA 91342

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