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20 days old

Part-Time Remote Recall Administrator

Kelly Services
Tewksbury, MA 01876
Kelly Services in partnership with our Tewksbury, MA customer are searching for a Remote Part-Time Recall Administrator for a temporary position.


In this position you will:


-Use Recall Portal to assign new claims to authorized service providers.


-Via email or direct contact, keep claimants informed on status of claims, including claim status, replacement units shipping schedules, authorized service providers information and coordination of services with field service providers.


-Take calls and emails from claimants and provide information with claim status including contacting Service Providers to obtain schedule updates for claims execution.


-Maintain and update excel sheet with all claims, including service providers assignments, replacement units shipped to service providers and open balances of units to be shipped.


-Enter orders for service providers and direct claimants customer service tasks to add new claims and Service providers to SAP.


-Work with Production planning to have up to date information on production schedules of units and shipping schedules.


-Maintain Report monthly claims metrics for internal and external reporting


Qualifications: Must have a high school diploma or equivalent. Required previous experience with SAP and Microsoft applications. Five years of phone customer service experience with a high degree of customer service and order entry environment.


The schedule is 25 hours per week day shift during business hours Monday - Friday. This position is expected to last 6 - 8 months. Apply today for immediate consideration.


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-27 Expires: 2021-09-27

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Part-Time Remote Recall Administrator

Kelly Services
Tewksbury, MA 01876

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