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Participant Support Coordinator - Phoenix, AZ

Kelly Services

Mesa, AZ
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Participant Support Coordinator - Phoenix, AZ

Jobid US15TPKL_BH1445949

Location: Mesa, AZ, 85213, USA

Description **Live Chat with a Recruiter!!** ****

**Participant Support Coordinator - Phoenix, AZ**

Every day Kelly Scientific Resources (KSR) connects scientific professionals with opportunities to advance their careers. We currently have an exciting opportunity for a Participant Support Coordinator to work with an establish company in Phoenix, AZ.

Coordinator must be willing to work a shift schedule, with advance notice, to include occasional weekday early evenings (5-7:30 PM) and/or Saturday mornings (8-12 PM)


+ Provides services for callers, many of whom are prospective program participants providers seeking education about the program, initial assessment of eligibility, determination of location preferences and scheduling program visits, answer questions from the public, and provide referrals for other services as deemed needed.
+ Determines eligibility of program participants, prepares necessary documentation for participation in program, shares clear information regarding next steps for callers.
+ Schedules program visits using scheduling applications based on staff and room availability.
+ Assembles information; prepares reports and data regarding program metrics.
+ Maintain performance standards consistent with Principal Investigator expectations and in alignment with national and local program standards and scripts.
+ Promotes program following guidance of program communications staff, helping with distribution of newsletters, flyers, and social media posting.
+ Participate in meetings and committees to implement plans and identify additional collaborative opportunities for promoting the program, attends and promotes the program at in-person informational events.
+ Other duties as assigned by supervisor.
**Minimum Requirements:**

+ Bachelors degree in life science field
+ 2-6 years of experience in the clinical field
+ 1-2 years of customer service experience
+ Strong verbal and written communication skills
+ Proficient in Microsoft Office Suite
+ Bilingual in Spanish and English
**Why Kelly?**

As a Kelly Services employee, you will have access to numerous perks including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies
+ Career guides, information, and tools to help you successfully position yourself throughout every stage of your career
+ Access to more than 3,000 online training courses through our Kelly Learning Center
+ Weekly pay and service bonus plans
+ Group-rate insurance options available immediately upon hire*
**Apply Today! Questions? Call Kevin at 602.548.1774**

*Available for purchase and administered by a designated third-party vendor

**Live Chat with a Recruiter!!** ****

**Why Kelly** **®** **?**

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevantprojects. Our connections can lead you to innovative scientific pursuits you’ll be proud to helpadvance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the worlda better place. Let Kelly fuel your career—connect with us today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connectwith us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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