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Parts Sales and Service Representative

Kelly Services

Appleton, WI
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Parts Sales and Service Representative

Jobid US6470JG_24686937

Location: Appleton, WI, 54913, USA

Description **Job Description**

Do you have sales/service experience in an automotive environment? Kelly Services is looking for experienced professionals for a Parts Sales and Service Representative role in Appleton! This is a great opportunity to perform project work with a global, growing company! Build your resume and get a foot in the door to help launch your career!

The Parts Sales and Service Representative will be responsible for providing superior customer service support to assigned dealer accounts. This individual will be responsible for administering and coordinating the promotion and sale of company parts and products, and serve as the liaison between dealers/customers and the company. He/She will be responsible for providing information concerning pricing, scheduling, billing, shipping, quality, forecasting, and technical support to customers. The ideal candidate will have previous experience in this type of role, and will have excellent communication and customer service skills.

Schedule: Monday - Friday, 7:30am - 4:00pm, with small amount of overtime

Pay Rate: Up to $18.50 an hour - based on experience!

Project Duration: 4-6 weeks

Job Duties include:

1. Act as the primary conduit between dealers/customers and the factory via responding to telephone, email, and electronic ticket requests for aftermarket support.

2. Administer and coordinate customer/dealer orders in a timely and efficient manner.

3. Provide customer service in determining part availability, pricing and service of replacement parts, shipment discrepancies, product information.

4. As required, this person may process and prepare credit memos, invoices, purchase orders, forecasts, shipping & receiving activities, quotes, technical support requests, project charts, goals & objectives, work instructions, in-house reports, back order requirements, stock level & parts requirements reviews, written & verbal correspondence to customers, dealer & suppliers.

5. Requires support of and response to Parts, Technical Support team, Purchasing, Engineering, as well as other internal departments to facilitate an organized, timely and cost effective delivery of parts.


Requirements include:

Associates Degree in business or related field

4+ years of related work experience

Strong ability to multitask using several computer systems

Experience with Lotus Notes and/or JD Edwards is a plus!

Apply today! Call Kelly Services at 920.733.0104 and ask for Jessica Ganzen! Or email your resume to

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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