1+ months


Kelly Services
Rolling Meadows, IL 60008
**BH: 1635073**

***** MUST BE ABLE TO WORK AS AN EMPLOYEE (without Sponsorship) ***** **_NO C2C_** ***** MUST BE ABLE TO WORK ON-SITE *****

**Our Client is expanding and currently seeks a**

**PC Technician**

**For a 12 month assignment** **- possible extensions!**

**LOCATION:** Rolling Meadows, Illinois

**Leverage your DEPLOYMENT and PC experience**

**to help take your career with our Client to**

**the Next Level" for 2020 and beyond!**

**Job Description:**

The PC Technician will provide remote refresh and support services, technical\warranty support for computers and associated networks.

This will include delivery and installation of new PC's and peripherals, troubleshooting and repair of PCs, software, and related peripheral equipment. Connects personal computers and terminals to existing data networks.

- Assists users in the general use of personal computers and enterprise networks utilizing established enterprise procedures

- Utilizing Enterprise guidelines\standards assists customers in selecting appropriate hardware\software to meet business requirements.

- Organizes & prioritizes assigned service tickets on a daily basis using established guidelines to resolve and close service tickets within established Service Level Agreements.

- Maintains service ticket\requests logs documenting all actions taken to include issue resolution prior to closing ticket.

- Escalates issues and problems that are outside of normal guidance and activities to management.

- Replaces aged devices in response to Enterprise Refresh schedule following established procedures including the migration of all data and authorized programs.

- Decommissions returned systems for disposal.

- Supervision and instruction given for routine work. Follows established processes and procedures in performance of most duties with detailed instructions given for new activities or special assignments.

- Exhibits good communication skills, an energetic approach, and patience with customers.

- Experienced using a COTS Incident and Service Request ticketing system.

- Proficiency in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio.

- Strong familiarity with hardware components such as video cards, hard drives, network adapters and motherboards.

- Must be able to lift up to 50 pounds.

+ **There is no per diem with this assignment.**

+ **There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs.**

+ **MUST be able to work without sponsorship or VISA transfer for this position.**

**EMAIL:** ****

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-16 Expires: 2019-12-16

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Kelly Services
Rolling Meadows, IL 60008

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