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13 days old

Performance Quality Analyst

Kelly Services
Cincinnati, OH 45217
My name is George Rogers and I am a Recruiter with Kelly Services, Inc., a Fortune 500 workforce solutions company. We are currently seeking to fill a **Performance Quality Analyst** position in **Cincinnati, OH.** I have attached the details of the opportunity below:





**2 POSITIONS AVAILABLE**



**Duration: 3+ months**



**Pay: $25.83/HOUR**





**Responsibilities:**



Responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.






+ Assists higher level auditor/lead on field work as assigned, including performing special audits and targeted audits as requested by internal management.

+ Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.

+ Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.

+ Documents audit results, documents findings, and suggests appropriate remediation.





**Qualifications:**




+ Bachelors degree preferred, but not required

+ 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector)







****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the SUBMIT RESUME button below. If you have questions about the position, you may contact the recruiter recruiting for this position **(** George.Rogers@kellyservices.com **),** **however,** your resume should be uploaded via the **_SUBMIT RESUME_** button included within**




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-30 Expires: 2019-11-30

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Performance Quality Analyst

Kelly Services
Cincinnati, OH 45217

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