25 days old

Pharmaceutical Site Supervisor (Consumables)

Kelly Services
Cambridge, MA 02238
**Pharmaceutical Site Supervisor (Consumables)**

Cambridge, MA

Direct Hire/Salaried

Day shift

(This site is best accessible by public transit. Those who choose to drive would have to pay out of pocket for a parking garage)

The Supervisor is responsible for the day-to-day supervision/management of the onsite related to customer requirements. The Supervisor supports and leads a team of on-site personnel acting as a single point of contact for our customer. The Supervisor manages one site or multiple sites/customers in a geographic region with up to 25 Associates; may also be responsible to supervise GxP and scientific services. Most of the supervisors time (~80%) is spent coordinating/assigning work, supervising personnel and ensuring customer requirements are met. The supervisor typically will report to a manager.


+ Leads and directs team efforts as well as performs work related to customer requirements.

+ Coaches and motivates team members to successfully perform job requirements and to meet / exceed goals and objectives. Encourages through mentoring, as well as supporting individual, professional and team growth.

+ Management of open order status reports, customer, metrics and department reports, and SOP/SOW maintenance

+ Provides training and development as well as back-up to associates to perform required tasks.

+ Performs administrative duties such as associate performance appraisals, succession planning, timecard review, vacation scheduling, etc.

+ Creates and maintains: SOPs, SOWs, SPIs and KPIs.

+ Acts as a liaison between customer and company services and sales.

+ Ensures GxP Compliance and Good Documentation Practices.

+ Brings Value to the customer from personal development in the industry.

+ Perform other duties as assigned.


+ Associates degree required but Bachelors degree in Science related field is preferred. Laboratory experience in an industry setting is highly preferred.

+ 4-5 years applicable experience in customer services/purchasing/or account management preferred but will look at candidates <4 yrs if they meet the other criteria.

+ Previous experience managing associates is required.

+ Forklift Certification a plus

+ Spill containment, IATA, DOT, IMDG and Hazwoper training a plus

+ GMP and GLP training a plus

+ CPR training and OSHA Right to Know preferred

+ Inside sales experience and cross referencing, skills a plus

+ Potential to manage Scientific Services if they do a good job in this role.

+ Valid Drivers License and transportation

+ Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups.

+ Knowledge of Information Access and ERP Systems; intermediate Microsoft Office Knowledge with proficiency in Microsoft Word, Excel, PowerPoint and basic understanding of Microsoft Access

+ Excellent customer service skills; display a professional can-do attitude

+ Basic purchasing and inventory knowledge

+ High regard for safety, quality and adherence to protocols, policies and procedures

+ Must be flexible, adaptable, and multi-task oriented

+ Ability to self-manage and self-motivate; forward thinking

+ Strong verbal and written communication skills to interact with both customers and various departments within the company

+ Proficient in trouble shooting

+ Understanding of, and ability to administer company policies consistently

+ Ability to make sound business decisions with limited consultation with manager

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at
Posted: 2020-12-21 Expires: 2021-01-21

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Pharmaceutical Site Supervisor (Consumables)

Kelly Services
Cambridge, MA 02238

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