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12 days old

Powertrain Call Center Agent- Automotive Technician

Kelly Services
Smyrna, TN 37167
Kelly Services is currently seeking a talented Powertrain Mechanic/Technician with excellent customer service and diagnostic skills. The ideal candidate will have at least 2-5 years of related experience and ASE certifications. This is a great opportunity to advance your career with a leader in the automotive industry!


This work from home opportunity provides automotive technical diagnostic validation support and warranty administration to dealers. Provides day to day claim direction to dealer and regional personnel with telephone, and remote support of the claims life-cycle including preapprovals, warranty, service contracts, campaign and goodwill inquiries. Provides technical validation to dealer technicians to assure proper repairs are made to consumer vehicles. In this position, the agent will work closely with others in a large call center team environment from a remote position. Contributes to building brand value and achieving enduring profitable growth.


**Skills:**

The ability to work in an office setting Hands on knowledge in the repair of cars and trucks. General knowledge of the maintenance and repair of Nissan and Infiniti engines; Well versed in use of technical service manuals and diagnostic tools; Familiarity with new vehicle Warranty policies and procedures as they relate to both the corporate and dealership environment. Good interpersonal and communication skills. Typing skills: 30 WPM


**Experience:**

3+ years experience auto mechanics or service management in new car dealerships

Education:

ASE Certifications required such as, engine, auto transmission, driveline, and manual transmission. (May consider equivalent related college or technical courses, seminars, and in-house classroom training. Or you must be able to obtain certifications within the next 12 months (at Nissan's expense) AA degree preferred; formal technical training in a Vocational or Trade School a plus.

Computer Skills:

Basic knowledge of word processor, spreadsheet, other PC applications, or mainframe applications.


**Benefits & Perks:**

Competitive weekly pay Up to 9 paid holidays (After 90 days on assignment) Ability to participate in the vehicle purchase plan Free use of the fitness center Paid time off after one year of service Discount on auto insurance, travel and more Eligibility to participate in 401(k)



**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-30 Expires: 2021-05-31

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Powertrain Call Center Agent- Automotive Technician

Kelly Services
Smyrna, TN 37167

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