4 days old

Powertrain Call Center

Kelly Services
Murfreesboro, TN 37133
**Kelly Services** in partnership with the **_Nissan/Infiniti Powertrain Call Center_** is currently recruiting for an experienced mechanic- skilled in Engines and Transmissions! Tired of turning wrenches? Tired of flat rate? This position is a full time, hourly, and **virtual/work from home opportunity** and is not commission or sales based!

In this position, you will protect the Nissan Infiniti ownership experience by validating technician diagnosis. You will serve dealership personnel as they navigate Nissan Infiniti policies and procedures. You will provide excellent customer service via phone calls, emails, chat, etc. This position provides claim support to Nissan and Infiniti dealers and adjudicates warranty claims to ensure timely and accurate claim payment. You will validate technician diagnosis according to Technical Service Bulletin, Electronic Service Manual, and Campaign publications.

In this position, you will continuously work on skill development. We are looking for someone with solid interpersonal, conflict resolution, negotiation, and decision-making skills.

**Minimum Qualifications:**

**Job Knowledge and Skill:** Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills.

**Experience:** Three or more years of automotive experience, plus one or more years of directly related professional experience.

**Education:** AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training.

Certification as an ASE Master Technician is preferred, A1, A2, A6 required.

**Computer Skills:** Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats.

Typing speed of 30wpm or better.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-13 Expires: 2021-11-13

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Powertrain Call Center

Kelly Services
Murfreesboro, TN 37133

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