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Prescription Benefit Support Specialist

Kelly Services

Phoenix, AZ
Job Code:
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Job Details

Job Title Prescription Benefit Support Specialist

Jobid US41ALKM_BH1417766

Location: Phoenix, AZ, 85067, USA

Description Kelly Services is seeking a Prescription Benefits Support Specialist for a large insurance company in Phoenix, AZ.


**Prescription Benefits Support Specialist**

Start Date: ASAP

Direct Hire Opportunity

Pay Rate: Commensurate with experience

**Job Description:**

The incumbent will be responsible for supporting functions to ensure correct coding is in place for medications and plan rules, web tools are accurate to the benefits at a member level by working in both internal system and external vendor applications.

**Required Job Skills:**

+ Coding of vendor application(s) related to web support (RxPortal and MMIT) to ensure unique custom tier lists are accurate and working correctly within the company member portal.
+ Support internal customers with information on benefits applicable to medication claims
+ Perform, evaluate, and assist in defining and improving the quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
+ Administer, interpret, and maintain current working knowledge of required company systems, procedures, forms and manuals
+ Supports Analysts in researching and communicating recommendations in regard to medication claim processing and benefit system coding.
+ Supports Analysts tasks to monitor and investigate reported system issues
+ Participates in quality initiatives; including functions that support audits, reporting, evaluation of quality opportunities and concerns, and creation and implementation of corrective actions as requested.
· Identifies and communicates system issues within vendor system(s) effectively to team.

+ Strategizes solutions for issue resolution and communicates plans to team.
+ Provides written documentation for desk levels.
+ Provides support to other team members when necessary
· Provides reporting and analyzes data for benefit recommendations to management.

+ Coordinates schedules with other Specialists to ensure appropriate coverage for all support functions within the team
+ Coordinates efforts of Support Team to ensure special projects are prioritized within established timeframes for completion.
+ Can cover for Analyst tasks when needed.
**Required Job Skills**

+ Intermediate PC proficiency with word processing, spreadsheets, and claims and imaging software
+ Intermediate skill using office equipment, including copiers, fax machines, scanners and telephones
+ Advanced PC proficiency, including spreadsheet and vendor application software
+ Advanced knowledge of HTLM and web tools
**Required Professional Competencies**

+ Take initiative
+ Establish and maintain working relationships in a collaborative team environment
+ Flexibility in prioritization of workflow
+ Compose a variety of business correspondence
**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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