Keep the discussion going--join our JobWatch Group on LinkedIn!

Sign In
 [New User? Sign Up]
Mobile Version

Prescription Benefit System Support Specialist

Kelly Services

Phoenix, AZ
Job Code:
Kelly Services
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Job Title Prescription Benefit System Support Specialist

Jobid USHT24SD_BH1417364

Location: Phoenix, AZ, 85067, USA

Description **Prescription Benefit System Support Specialist**


Responsible for support functions to ensure correct coding is in place for medications and plan rules, web tools are accurate to the benefits at a member level by working internal system and external vendor applications.

**Required Work Experience**

+ Working with HTML language and web tools
+ Experience in pharmacy or medical field
+ Experience in prescription benefit administration
+ Experience working in vendor applications (adjudication, web tools, formulary tools)
**Required Education**

+ High-School Diploma or GED
**Preferred Work Experience**

+ Experience with a pharmacy benefit management or prescription claim administration
+ Experience with claims software / systems
+ Demonstrated experience handling confidential information
+ Demonstrated experience handling vendor system coding and analytic functions
**Preferred Education**

+ Associate’s degree in general field of study

+ Coding of PBM adjudication system for quality and accuracy to meet or exceed turn-around times
+ Coding of vendor application(s) related to web support (RxPortal and MMIT) to ensure unique custom tier lists are accurate and working correctly within the member portal.
+ Support internal customers with information on benefits applicable to medication claims
+ Perform, evaluate, and assist in defining and improving the quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
+ Administer, interpret, and maintain current working knowledge of required BCBSAZ systems, procedures, forms and manuals
+ Supports Analysts in researching and communicating recommendations in regard to medication claim processing and benefit system coding.
+ Supports Analysts tasks to monitor and investigate reported system issues
+ Participates in quality initiatives; including functions that support audits, reporting, evaluation of quality opportunities and concerns, and creation and implementation of corrective actions as requested.
+ Identifies and communicates system issues within vendor system(s) effectively to team.
+ Strategizes solutions for issue resolution and communicates plans to team.
+ Provides written documentation for desk levels.
+ Provides support to other team members when necessary
+ Provides reporting and analyzes data for benefit recommendations to management.
+ Coordinates schedules with other Specialists to ensure appropriate coverage for all support functions within the team
+ Coordinates efforts of Support Team to ensure special projects are prioritized within established timeframes for completion.
+ Can cover for Analyst tasks when needed.
+ The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

+ Intermediate PC proficiency with word processing, spreadsheets, and claims and imaging software
+ Intermediate skill using office equipment, including copiers, fax machines, scanners and telephones
+ Advanced PC proficiency, including spreadsheet and vendor application software
+ Advanced knowledge of HTLM and web tools
**Why Kelly** **®** **?**

**Why Kelly** **®** **?**

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at

Powered ByLogo