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19 days old

Print Support Specialist

Kelly Services
Tulsa, OK 74152
**Your next good thing is right here** . At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking a **Print Support Specialist** to work for a client in Tulsa, OK. If this sounds like the right fit for you, read on and apply!


**Length of Contract:** May 2022-July 2022-


**Schedule:** Monday- Friday 8:00 AM- %PM


**Location/Site** : Tulsa, OK 74104

**Pay Rate** : $16.00/ HR.


The Print Support Specialist is responsible for the fixing of printers, triage repair of copiers, toner delivery, install devices, move devices, dispose of devices, update computer system of record.


Driving to the main site is required. Driving to affiliated facilities would be needed in a temps vehicle. Mileage will be reimbursed, but only mileage incurred if they had to leave the main site. Most locations are in and around Tulsa but there are a couple of locations that are an hour or more away.


**POSITION PROFILE**


+ Responsible for the daily support of site-specific network and workstation printers.

+ Responds to customer requests for technical support and training with the focus being on customer service.

+ Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager.

+ Works to ensure that the service level agreements between the customer are achieved.

+ In addition, responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory.


**JOB DUTIES AND RESPONSIBILITIES**


+ Daily support of network and workstation printers

+ Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary

+ Keeps the customer up to date on the progress of problem resolution

+ Provides end users with detailed remote access knowledge and documents complete trouble shooting information

+ Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager

+ Responsible for on-site hardware & consumables inventory

+ Responsible for printer procurement as required by the customer

+ Responsible for printer hot swap inventory

+ Documents and reports all fleet meter reads

+ Maintains printer fleet tools/databases


**QUALIFICATIONS**


+ Highschool diploma or equivalent

+ Good driving record

+ Valid Drivers license and current insurance

+ Ability to stand and walk for long periods of time

+ Occasionally lift to 50 lbs.

+ Experience with Application & hardware support, preferred

+ Excellent Customer service skills

+ Good project management skills and ability to prioritize tasks

+ Strong technical knowledge of network and site-specific printers, and company products


**What happens next?**


Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Print Support Specialist** today!


The local offices of Kelly Services do not represent the above position, please apply online for immediate consideration. For additional information or questions please email Brandi.Spears@kellyservices.com


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2022-05-09 Expires: 2022-06-09

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Print Support Specialist

Kelly Services
Tulsa, OK 74152

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