JobWatch

13 days old

Printing Support Specialist

Kelly Services
Milwaukee, WI 53208
**Your next good thing is right here** . At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking a **Printing** **Support Specialist** to work for a client in **Milwaukee, WI 53211** . If this sounds like the right fit for you, read on and apply!


**Schedule:** Monday- Friday, 8:00 AM- 5:00 PM

**Pay Rate** : $15.74- $20.87 per hour


**DESCRIPTION FOR A** **Printing** **Support Specialist :**

This position will be to provide break fix service and repair of HP, Zebra Label, and Ricoh printers and Multi-function device, toner delivery and otherwise delighting our end user customers.

Extensive lifting, standing or walking because the hospital campuses can be a large space with walking in between.

This person would need to lift and move devices. Assistance is available when lifting 50lbs or more.

Looking for someone with a Mechanical background.

Driving is is a requirement of the job. Mostly it would be within the 6 county area of Metro Milwaukee, Wisconsin. Ozaukee, Washington, Waukesha, Milwaukee, Racine and Kenosha but only for our Healthcare customers are physically located.

Additionally, there may be a time when this employee may need to travel to our offices up in the Fox Valley up in for Vacation replacement or perhaps to assist with a large installation.

Opportunity to become permanent

Free parking is available at most locations.


**JOB DUTIES AND RESPONSIBILITES:**


+ Responsible for the daily support of site specific network and workstation printers.

+ Responds to customer requests for technical support and training with the focus being on customer service.

+ Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager.

+ ??????? Daily support of network and workstation printers -

+ Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.

+ Escalates problems to a technician as necessary

+ Keeps the customer up to date on the progress of problem resolution

+ Provides end users with detailed remote access knowledge and documents complete trouble shooting information -

+ Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager

+ Responsible for on-site hardware & consumables inventory

+ Responsible for printer procurement as required by the customer

+ Responsible for printer hot swap inventory

+ Documents and reports all fleet meter reads

+ Maintains printer fleet tools/databases

+ **REQUIREMENTS** :

+ High School Diploma (or equivalent) with additional education preferred -

+ IT Help Desk Support experience (application & hardware support) -

+ Technical Training & Certifications: HP Certifications

+ **KNOWLEDGE, SKILLS AND ABILITIES**

+ Excellent customer service skills

+ Good project management skills and ability to prioritize tasks

+ Strong technical knowledge of network and site-specific printers, and company products

+ Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs. (e.g., papers, books, files and small parts, etc.)

+ Requires moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination

+ **WHAT HAPPENS NEXT:**

+ Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a today to be a **PRINTING SUPPORT SPECIALIST!**


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Categories

Posted: 2022-09-14 Expires: 2022-10-15

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Printing Support Specialist

Kelly Services
Milwaukee, WI 53208

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast