17 days old

Process and Communication Lead

Kelly Services
Gaithersburg, MD 20898
Kelly Services is seeking a **Process and Communication Lead** for a top 10 international Biopharmaceutical firm in **Gaithersburg, MD.**

**Job Title:** **Process and Communication Lead**

Location: Gaithersburg, MD

(Candidate will be required to go onsite 3-4 days per week and can WFH 1-2 days per week.

Job Type: Temp, potential Temp-To-Hire

Length: 12 18 Months

Est. Start Date: June 2021

Hours: 40 hours/week, 8 hours/day

Pay Rate: $40 - $44 per hour


Primarily responsible for coordinating the various aspects of clinical trials. Works as part of a clinical delivery team providing support, guidance and advice on a local level. Develops existing tools and processes to identify areas of improvement and ensures business continuity for study delivery. Able to solve complex problems within a range of studies.


The Data Management Operations and Communications associate for Late Phase Data Management plays a key role in providing and coordinating the subject matter expertise for Late Phase Data Management process and operations. They ensure the efficiency of business operations and creates and implement changes or improvements as needed. They are also responsible for promoting and communicating activities in Late Phase Data Management to stakeholders across the business and externally.

**Main duties and responsibilities:**

+ Accountable for working closely with the Business Process Owner group to update processes to ensure that DM deliverables can be met in a harmonized, simplified manner while remaining compliant with HA guidelines and ensuring quality

+ Work closely with cross-functional colleagues (e.g. in SM&M, Study Management, Programming) to understand and ensure connectivity and dependencies of DM processes on other functional processes are thoroughly considered when providing SME input or working with PES to update processes.

+ Develops strategies for effectively communicating process changes internally and externally.

+ Able to bring a six sigma approach to process to ensure best practices are being upheld

+ In close collaboration with Business Process Management, evaluate and improve business processes. Brainstorm and collaborate with teams for new ideas to enhance processes

+ In close collaboration with Business Process Management, continue to monitor and assess processes to ensure that they are producing the desired outcomes

+ Liaises with counterparts Processes & Enabling Solutions to ensure that company SOPs are updated as necessary

+ Develop and produce high-quality, informative, and interesting communications that showcase DM

+ Ensure all messaging aligns with key business strategies

+ Develop content for internal social media, newsletters, town halls and any other distribution channels

+ Produces videos to detail who we are and what we do.

+ Develop reports & postcards that showcase activities in Data Management

+ Develop questionnaires that allow us to get feedback from stakeholders and baseline our business



+ Bachelors degree in marketing, journalism, business, or science related field

+ At least 5 years working in data management developing and establishing processes

+ Previous experience as a Subject Matter Expert

+ Experience with technologies and best practices across multiple platforms - Develop and build SharePoint site

+ Excellent written and verbal communication skills

+ Languages: Fluent English (oral and written).


+ Ability to multitask and monitor several activities on a daily basis

+ Six Sigma green belt certified

+ Ability to work well under pressure and manage time effectively

+ Ability to coach and mentor

+ Ability to take initiative to develop new strategies and outside-the-box ideas for social media.

+ Excellent media relations skills

+ Ability to work independently or in a team

****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position **(,** **however,** your resume should be uploaded via the **_SUBMIT RESUME_** button included within**

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-28 Expires: 2021-06-28

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Process and Communication Lead

Kelly Services
Gaithersburg, MD 20898

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