27 days old

Process Document Improvement Analyst

Kelly Services
Raleigh, NC 27608

The Process Document Improvement Analyst primary objectives will be to develop, write, and edit operating instructions, how to manuals and SOPs to help users understand technical and process information more easily. The role will require analysis of business processes, requirements and study of new applications to translate this information into the required documentation. Position requires great attention to detail, with excellent oral, and written communication skills. The Technical Writer will help to define the documentation templates and the development of technical writing tools.


Work with internal teams (users, business, etc.) to obtain an in-depth understanding of the business needs and the business processes to create documentation

Work with SMEs to understand process flows and be able to convert them into formal procedural documents

Write easy-to-understand user guides and suggest innovative approaches for documenting

Ability to analyze, prepare technical documentation, and coordinate layout and organization.

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

Explain concepts and processes simply and concisely to help internal and external users understand the technology

Work across various teams to generate effective materials for the required audience


Proven working experience in technical writing of software documentation

Ability to deliver high quality documentation paying attention to detail

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Excellent written skills in English

Strong working knowledge of Microsoft Office and Adobe Suite Products

Online documentation (i.e. searchable content) experience preferred

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-18 Expires: 2019-12-19

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Process Document Improvement Analyst

Kelly Services
Raleigh, NC 27608

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