13 days old

Product Complaint Lab Analyst I

Kelly Services
North Chicago, IL 60064
**Product Complaint Lab Analyst I- North Chicago, IL**

**Contract length: 6 months W2**

**Pay rate: $24.00/hour**


Candidates that have Product Quality Complaint experience and especially Device Complaint related experience preferred.

Product Complaint Lab Analyst I

Individual will work in global quality organization processing pharmaceutical, medical device and combination product complaints and inquiries. Interface with internal customers such as physicians, nurses, pharmacists, hospital personnel, risk managers, purchasing agents, sales representatives, general public, manufacturing sites, technical support, commercial organization and PV regarding product complaints. Responsible for product complaint documentation, investigations, identification of product defects and/or damage, and summarizing investigational data into a complaint handling system. Responsibilities may include interface with various third parties.


Product complaint documentation, investigation, and review of all non-medical complaint content.

Responsible for reviewing complaints that involve a non-medical quality related problem.

Ensures that complaint documentation meets Good Documentation Practices as well as GMP and GLP. This requires good analytical skills, technical writing, and good documentation.

Responsible that complaint data meet all regulatory requirements.

Comfortable working with sharps (e.g. needles) that are potentially biohazardous.

Identification of potentially reportable events and notification to appropriate functional groups and management.

Interface with Third Party Manufacturers, internal customers, and internal functional areas.


Solid written/verbal communication and organizational skills.

Knowledge and application of computer systems for word processing and complaint management.

Ability to work with cross-functional teams and to interact effectively with peers, management, and customers.

A Bachelor Degree required. Preferred degree in technology or scientific background

Experience working in a testing lab environment preferred

0-3 years work experience in a cGMP related industry or in a clinical setting is preferred

**Apply Now!**

This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. Thank you for your interest in the assignment.

**Also, feel free to follow up via email to RACS113@KELLYSERVICES.COM**

**Why Kelly** **** **?**

With Kelly, youll have access to some of the worlds highest regarded scientific organizationsproviding you with opportunities to work on todays most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits youll be proud to help advance. We work with 90 of the Fortune 100 companies and found opportunities for more than 10,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your careerconnect with us today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at
Posted: 2019-11-08 Expires: 2019-12-09

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Product Complaint Lab Analyst I

Kelly Services
North Chicago, IL 60064

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